Participant

Answered

Premiere Pro mute track problem

Forum|Forum|11 years ago
March 10, 2015
12 replies
59322 views

I don't know how but my mute button on A2 track is keyframed and I cant find where is these keyframes. And when I turn it off and move the playhead, mute is still keyframes, and constantly turning on and off by itself.

This topic has been closed for replies.

Correct answer MWH1

This issue (Tracks muting apparently automatically) was kicking me around for hours and hours until I was about to go "postal" about all of the cash I was losing wasting time with this... Then I looked into Richard Knight's post a little closer. I haven't used it before so I didn't even know where to look. This fixed this issue for me very quickly and easily. This is how I did it:

1) Right click on the grey track toolbar on the left side of the audio track and select "Customize",

2) Add the "Show Keyframes" by dragging it to the toolbar,

3) Left click on the "Show Keyframes" symbol and select "Track Keyframes > Mute". This will show you all of the Mute keyframes on the audio track. I deleted them all and never had a problem with this again. I'm not sure how I'll silence the audio on a track in the future if "Solo and Mute" no longer work the way I have grown accustomed to using them, but at least I should be able to deliver my 12 minute project to my client.

Hope this is helpful to others in the same bind! Thanks Richard!!!

T

torjusa46429338

Participant

Wow, thanks. Great to find an answer to this problem! Except in the customize window i can't left or right click anything so can't start showing mute keyframes. Just love it when you find the right settings and it's the program that's bugged.. This post is from 2015 and now it's 2020 and it still is an issue. Can't understand why mute would be keyframable,. That's like a big no no as the sound will clip instead of ease in and out. Mute should be an editing tool..

JP2512

Inspiring

That had been doing my head in as well Thanks a million

J

JT Foxhound

Participant

SOLUTION>>>

Open up audio track mixer. Select affected track pull-down to 'write'. Set track to desire 'mute' status or not mute. Hit the space bar. It should effectively 'write' your desired mute status for that portion in which you play. So for random mute/unmute glitches, it will revert it to the way you want.

demi14

Known Participant

Have the same UNMUTING problem. The problem that began after I added another audio track (Audio Track 10). So now when I try to Voice record on "10"... track "8" unmutes itself. (8 was where I'd recorded before.) None of the suggestions herein corrected it.

H

Harri Seppälä

Participant

Thank you and Richard a million times!

1

1212msv1212

Participant

Here is a very simple solution that worked for me. I simply dragged my clips from their present location A2 to an empty A4 track and then copied them back to A2. Everything is working fine now, but for how long? Twelve years after the introduction of Premiere Pro, how could we be having these problems?!

Colin Brougham 1

Adobe Employee

There is no need to move your clips to get the Mute buttons to work correctly again. While playing back, just click on the Mute buttons until you get into the state you want to be--either muted or unmuted--and then the next time you start playback they will stay in that state. If it happens again (and it more than likely will), just repeat this. It's inconvenient, I realize, but this is only a temporary workaround until a fix for this issue appears in an upcoming update.

D

DVE-ZzN1c1

Participant

Oh Thank you !

M

Moog_Gravett

Participant

Just want to add my voice into the mix.
Colin, can you tell us when a fix is coming please? I need to export individual audio tracks as wavs on almost a daily basis and this bug is driving me nuts. None of the above workarounds work for me and frankly this is unacceptable for an expensive bit of software.

Thanks for your input.

Moog

Ann Bens

Community Expert

Adobe does not tell you when. You just have to wait and see.........

M

MWH1Correct answer

Participant

This issue (Tracks muting apparently automatically) was kicking me around for hours and hours until I was about to go "postal" about all of the cash I was losing wasting time with this... Then I looked into Richard Knight's post a little closer. I haven't used it before so I didn't even know where to look. This fixed this issue for me very quickly and easily. This is how I did it:

1) Right click on the grey track toolbar on the left side of the audio track and select "Customize",

2) Add the "Show Keyframes" by dragging it to the toolbar,

3) Left click on the "Show Keyframes" symbol and select "Track Keyframes > Mute". This will show you all of the Mute keyframes on the audio track. I deleted them all and never had a problem with this again. I'm not sure how I'll silence the audio on a track in the future if "Solo and Mute" no longer work the way I have grown accustomed to using them, but at least I should be able to deliver my 12 minute project to my client.

Hope this is helpful to others in the same bind! Thanks Richard!!!

J

johnprohrbachyayaya

Participant

Brilliant. Don't know why I'd ever want Mute keyframes, but it's a lifesaver to know how to get rid of them.

Colin Brougham 1

Adobe Employee

Hi everyone,

I'm sorry you're all experiencing this issue. I can say that I've been intermittently able to reproduce this, which is the first step in getting a fix for this problem. I do want to collect a bit of information from those of you who have encountered it, which will help round out a bug report.

Which operating system are you using?
New projects created in CC2015, or moved from an earlier version?
Any specific media that this happens with, or is it happening regardless of media type?
Are there any specific actions you're doing that causes this to happen, or does this occur from the moment you create/open a project?
Any specific way you're assembling clips in a sequence, i.e. empty tracks, gaps in tracks, etc?

Thank you in advance for any information you can provide.