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Participant

Question

Premiere Pro not opening or showing up in task manager

Forum|Forum|4 years ago
July 19, 2021
4 replies
1023 views

After the most recent update I haven't been able to open premiere pro from the creative cloud. I have tried restarting my computer, shuting down my computer, reintalling creative cloud and premiere pro, and updating windows so far nothing has worked. If anyone has any suggestions I would be very greatful.

Error or problem

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Community Manager

Community Manager

Hi there!

Sorry to hear that. Are you seeing any error codes or messages? Could you try some suggestions mentioned here and see if that helps? https://community.adobe.com/t5/premiere-pro/faq-how-to-troubleshoot-premiere-pro-crash-at-launch/td-p/11113249?page=1

Let us know how it goes.

Thanks,

Kartika

Angelic_life5EEF

Participating Frequently

close all the opened premier pro in task manager and open the premier pro again

Community Expert

Community Expert

Did you use the Cleaner Tool?

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

Community Expert

Community Expert

If you have done everything by the book I would suggest contacting Support over Chat.