Skip to main content
klvani18
klvani18
Inspiring
July 12, 2017
Answered

Premiere Pro Not Working

  • July 12, 2017
  • 3 replies
  • 9747 views

Hi,

As of the new update, I have been receiving a whole bunch of issues. I am currently on Windows 10. Premier is completely up to date. So I first encountered problems with the bin folders not updating previews of the clips I had in them, and then the whole preview system is not working. The current source and timeline previews are now not working along with the audio. And now every now and again as I enter the app it stops at ExpoterQuicktimeHost.prm. Right now the program is completely unusable and I really need to use it so can someone please tell me how I can fix it?

Thanks,

Nick

This topic has been closed for replies.
Correct answer klvani18

I still don't understand the renaming directory thing. Also, I just uninstalled character animator, and premier opens without trouble now. I accidentally opened it about a week ago, and maybe that has a correlation with premier not working sometimes. I am still encountering problems with the footage... it still only plays and shows audio in the bins. Thanks for your help


Hi Everyone,

I have completely started my project again, and everything seems to be working fine. I am now closing this thread but if it stops working again, I will start it again... I think Premier was just having trouble loading media and that was what was causing the crashing and files not loading... Hopefully, no one else goes through what happened to me because it was a pain and a real big disruption.

3 replies

V
vincentb31827086
Participant
July 13, 2017

I uninstalled Premiere and reinstalled it and it started to work again. I also uninstalled the beta of animation character editor and it started to work faster once I did not.

A
aukrupkin
Participating Frequently
July 13, 2017

I have some problem when work with .MXF files from Canon C300.
But I haven't found some solution. Only updates from Adobe solve it.
But every update - new problem.
Very good, Adobe CC!(

    klvani18
    klvani18Author
    Inspiring
    July 13, 2017

    Does the program screen also pause for you? My timeline and everything doesn't work at all...

    A
    aukrupkin
    Participating Frequently
    July 13, 2017

    Yes, it does.
    For my MXF-files was some solution: I turn of all Adobe manipulations with files of video (write metadata, xml and read it), delete all different files from root except for video and audio,  make files on timeline OFFLINE, reload project, make files in timeline ONLINE.
    But IF it still not working for hard time - drop files what you need in After Effects without Audiotrack and import in Premiere how sequences.

    V
    vincentb31827086
    Participant
    July 12, 2017

    I am having the same problem i also am on window 10 and updated my premiere cc. Now the project i was working on yesterday is not working today. Havong the same issue with clips not playing back, and now it will not play at all. Premiere freezes up when i try and shut down.

      klvani18
      klvani18Author
      Inspiring
      July 12, 2017

      Yeah. Mine starts to freeze when I shut down as well, It plays up and sometimes I have to restart but Premier continues to not work.

      stefan_gru
      stefan_gru
      Inspiring
      July 12, 2017

      It would help forum participants to know more about your systems so they can help troubleshoot: FAQ: What information should I provide when asking a question on this forum?

      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices