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Gianni_11
Participant
July 7, 2020
Question

Premiere Pro playing video but the screen is all black

  • July 7, 2020
  • 3 replies
  • 613 views

Hii. So I finished my project save it and about a week later I went in to change some stuff and now it only plays in the beginning and then the screen goes all black... help ?!

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3 replies

Peru Bob
Community Expert
Community Expert
July 7, 2020

Please use the free MediaInfo and post a screenshot the properties of your media in tree view:
https://mediaarea.net/en/MediaInfo

If the file is variable frame rate, which although Adobe says it will support, many users are having issues with VFR.

Use Hand brake to convert to constant frame rate:
https://handbrake.fr/downloads.php
Here is a tutorial:
https://www.youtube.com/watch?time_continue=34&v=xlvxgVREX-Y

 

Also:

If that doesn't work, try Preferences > Audio Hardware and set Input to None.

 

If that doesn't work, try resetting the Workspaces:
Reset a workspace
Reset the current workspace to return to its original, saved layout of panels.
1. Do one of the following:
• Click the Workspace menu icon and select Reset to Saved Layout.
• Choose Window > Workspace > Reset to Saved Layout.
from here:
https://helpx.adobe.com/premiere-pro/using/workspaces.html



Ann Bens
Community Expert
Community Expert
July 9, 2020

I dont think the computer is capable of handling Premiere 2020 properly.

Joëlle Bh
Community Expert
Community Expert
July 7, 2020

And also please try to

  1. Clean media cache
  2. Delete render files
  3. Trash preferences 
Joëlle Bh
Community Expert
Community Expert
July 7, 2020

Can you please try to

  1. Go to Premiere top bar and -> FILE
  2. Project Settings -> General
  3. Change the “Renderer” to -> the default option which is the “Mercury Playback Engine Software Only” or other option (that you might have)
Gianni_11
Gianni_11Author
Participant
July 7, 2020

I did it but Still not working... It plays the 3/4 seconds in the beginning and then goes all black but everything else is in place, u can hear all the sound but the video doesn't show.

Joëlle Bh
Community Expert
Community Expert
July 7, 2020

Are you using the latest version of premiere pro?

can you please provide me with all your pc specs?

with a screenshot of the renderer options in premiere