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A
alexander gavraf58017306
Participant
November 23, 2018
Question

Premiere Pro running too slowly on my Dell XPS15

  • November 23, 2018
  • 3 replies
  • 6411 views

Hi all,

I believe I made a mistake buying the latest Dell XPS15. I thought I was buying a powerful machine and I was going to be able to run Premiere Pro smoothly. Unfortunately, that's not the case. Dell Support said the Nvidia GTX1050Ti is not supported by Adobe which I didn't know when I purched the laptop.

Now, my question is how can I still make the most of it, maybe tweak some settings and be able to use Premiere Pro for video editing (including 4k videos)? Would it help if I install a previous version of Premiere Pro? Can I change anything in the Adobe, Dell settings to increase the performance a little bit? I've tried editing 4k videos and the playback is increadibly slow. The qualitiy of the video is also very bad. Even my brother's 4 year old Macbook Air with much lower specs is able to run this application better.

The XPS15 has an Intel I7-87500 processor, 16GB of RAM and Nvidia GTX 1050Ti graphics card.

Any advice and suggestions are highly appreciated!

Regards,

Alex

    This topic has been closed for replies.

    3 replies

    A
    alexander gavraf58017306Author
    Participant
    December 17, 2018

    Hi,

    This may be a stupid question but I also have an external 4k monitor that is linked via an HDMI cable. Would it be possible and help in any way to wire it to the Nvidia GPU?

    Regards,

    Alex

    R
    RjL190365
    Legend
    December 17, 2018

    There is no way to do that short of completely disassembling the laptop and thus voiding the warranty. This is because such a rewire requires

    major disassembly and electrical work.

    And any externally connected monitor must also go through the Intel graphics first.

    A
    alexander gavraf58017306Author
    Participant
    December 17, 2018

    Hi Caroline, all,

    Thanks for the tips.

    I see that my Nvidia 1050 TI graphics card is not on the recommended video adapters list. Does that mean that it's not supported or just not recommended? The rest of my laptop setting seems to be within the criteria.

    I'm still trying different ways to make Premiere Pro run smoothly on my laptop. Unfortunately, it's been very slow and tends to crash when I apply some simple color correction or effects.

    Do you think it would make a difference if I install an earlier (lighter) version of Premiere?

    Regarding your tip to use proxies, how can I do that? Do you have a link to a website with instructions?

    Is there anything else I can tweak with regard to my graphics card, drivers, etc. that can improve the performance?

    Thanks in advance,

    Alex

    R
    RjL190365
    Legend
    December 17, 2018

    It's not on the "recommended" list because Adobe has not tested it. So, they can only recommend what they tested and proven to work.

    The problems with laptops come down basically to what their screens are internally wired to. In most brand-name laptops, the display is internally wired directly to the integrated CPU-located Intel graphics and not to the discrete GPU. This causes Premiere to think that the Intel graphics is the primary GPU, and will use that rather than the discrete GPU.

    R
    RjL190365
    Legend
    November 23, 2018

    Alex,

    Both Dell and Adobe are to blame, in this case:

    Dell, in its consumer PCs, offer absolutely no provision at all whatsoever to disable (turn off) the integrated Intel HD or UHD Graphics. The integrated graphics is always enabled and active in these systems, whether you want it or not.

    Adobe's CUDA support, like all other implementations of CUDA support, does not work at all unless OpenCL is also enabled and functional. As a result of these two conditions, Adobe's render settings should have been labeled "OpenCL Only", "Both OpenCL and CUDA" and "Neither". That means that even if CUDA is enabled, both the integrated graphics AND the discrete GeForce GPU are utilized - but will give much greater priority to the substantially weaker of the two GPUs - in this case, the integrated Intel UHD Graphics.

      A
      alexander gavraf58017306Author
      Participant
      November 23, 2018

      Thanks for the response.

      I tried to disable the Intel graphics card, not sure whether that changed anything.

      Any suggestions how can I deal with or mitigate the aforementioned shortcomings of both Dell and Adobe?

      Regards,

      Alex

      caroline_edits
      Community Manager
      caroline_editsCommunity Manager
      Community Manager
      November 23, 2018

      Hey Alex,

      Sorry the software isn't performing well for you. Here's a list of the minimum specs required to run Premiere Pro. You can cross-check your system and see if it's your hardware that's not measuring up. Adobe Premiere Pro CC System Requirements

      Also, here are some tips on how to help Premiere run. The go-to suggestion is to always use proxies on your footage, as they hold less information and process through Premiere easily, but these tips are a good addition to the list. https://www.ecgprod.com/5-tips-to-optimize-adobe-premiere-pro-for-best-performance-without-using-proxies/

      -Caroline

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