Premiere pro support for Quadro 2000m

Forum|Forum|6 years ago
February 11, 2020
2 replies
4534 views

Hi all,

I have HP Elitebook 8560w, Windows 10 Pro, with nVidia Quadro 2000m GPU and I have problem when starting premiere pro.It throw error "Unsuported video driver" for NVIDIA Quadro 2000m.In system report it says this "NVIDIA has identified a bug which causes random crashes in your Adobe application and has provided a fix in driver version 430.86. This driver update is strongly recommended."When I try to install that driver it is not finding supported hardware and I cant install it.I also tryed to fix that with fix that notification suggest but with no luck.Also downloaded driver for quadro 2000m from nVidia site and installed it but error remains the same.

Is there any fix for this?

This topic has been closed for replies.

L

leobabur

Participant

Same problem occured with my Dell Precision m4600. Only Adobe premiere pro 2018 works with this card. Alas the support for this card is lost in both mac and pc.

M

mervyn.a.c

Participant

what i love is that premiere pro 2020 has no support for the quadro 2000m but yet it supports the intel hd 5000 series IGP whitch has no where near the performance of the quadro 2000m

why do they feel the need to cut support for older devices when theres no real reason to do so IMO

R

RjL190365

Legend

Adobe has not updated the OpenCL list in years now. Adobe Premiere Pro 2020 now no longer supports the Intel HD Graphics 5000 due to it being part of the 4th-Generation Refresh Intel CPU line. Adobe now officially requires a 6th-Generation or newer CPU (7th-Generation or newer recommended) in order for Premiere Pro to run properly. And that's all because of Premiere Pro 2020 now becoming very picky about driver versions: Premiere Pro now requires a driver version that's higher than 24.20.100.6286 just to work properly. The "newest" driver version for the HD Graphics 5000 is well below 24.##.###.#### (note the first two digits in the driver version number): It is only 20.19.15.####. This indicates that Intel had discontinued mainstream support for the 5th-Generation and older CPUs back in 2016, and since that time only critical security patches were released for that series of CPUs (including their associated IGPs).

And Premiere Pro 2020 is very picky about driver versions. Adobe now requires a driver version higher than 430 just to run Premiere Pro properly. Unfortunately, GPUs that had been EOSL'd by Nvidia itself - any Fermi (including your Quadro 2000m) or older GPUs, plus the Kepler mobile parts - are no longer supported at all in these newer driver versions.

In other words, you need newer hardware just to run Premiere Pro 2020 properly. The Quadro 2000m is now already 10 years old at this point. And the tech companies do not want to support anything that's even four years old, let alone 10 years old, anymore.