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SaraFrancisR
Participant
January 31, 2022
Answered

Premiere Pro: Troubles viewing and editing my sequence

  • January 31, 2022
  • 2 replies
  • 281 views

When I select a sequence to edit in Premiere, it doesn't show up (view below).

 

If somehow I do manage to get it to appear after three minutes of random clicking, I cannot move the playhead to edit it, even though the video above shows I am scrubbing through it.

My premiere is up to date as well as my computer. I tried uninstalling and reinstalling and using an older version of Premiere. I am working off of Dell Laptop with windows 10.

Please help! This has been happening for about a week now. 

 

 

 

This topic has been closed for replies.
Correct answer Peru Bob

Delete the Media Cache and Media Cache files:
https://community.adobe.com/t5/premiere-pro/faq-how-to-clear-your-media-cache-in-30-seconds-in-premiere-pro-2020/m-p/11017257/thread-id/260446?page=1

If that doesn't work, try resetting the preferences:
https://community.adobe.com/t5/premiere-pro/faq-how-to-reset-trash-preferences-in-premiere-pro/td-p/8236158?page=1

If that doesn't work, try resetting the Workspaces:
Reset a workspace
Reset the current workspace to return to its original, saved layout of panels.
1. Do one of the following:
• Click the Workspace menu icon and select Reset to Saved Layout.
• Choose Window > Workspace > Reset to Saved Layout.
from here:
https://helpx.adobe.com/premiere-pro/using/workspaces.html

If that doesn't work, try Preferences > Audio Hardware and set Input to None.

If that doesn’t work, try updating or rolling back your graphics driver directly from the video card manufacturer’s site. If NVIDIA, do a clean installation of the latest Studio Driver (NOT the Game Driver)

If that doesn't work, try creating a new project and import the old one into it.

Also, please help us help you:
https://community.adobe.com/t5/premiere-pro/faq-what-information-should-i-provide-when-asking-a-question-on-this-forum/td-p/3929027?page=1

2 replies

Peru Bob
Community Expert
Peru BobCommunity ExpertCorrect answer
Community Expert
January 31, 2022

Delete the Media Cache and Media Cache files:
https://community.adobe.com/t5/premiere-pro/faq-how-to-clear-your-media-cache-in-30-seconds-in-premiere-pro-2020/m-p/11017257/thread-id/260446?page=1

If that doesn't work, try resetting the preferences:
https://community.adobe.com/t5/premiere-pro/faq-how-to-reset-trash-preferences-in-premiere-pro/td-p/8236158?page=1

If that doesn't work, try resetting the Workspaces:
Reset a workspace
Reset the current workspace to return to its original, saved layout of panels.
1. Do one of the following:
• Click the Workspace menu icon and select Reset to Saved Layout.
• Choose Window > Workspace > Reset to Saved Layout.
from here:
https://helpx.adobe.com/premiere-pro/using/workspaces.html

If that doesn't work, try Preferences > Audio Hardware and set Input to None.

If that doesn’t work, try updating or rolling back your graphics driver directly from the video card manufacturer’s site. If NVIDIA, do a clean installation of the latest Studio Driver (NOT the Game Driver)

If that doesn't work, try creating a new project and import the old one into it.

Also, please help us help you:
https://community.adobe.com/t5/premiere-pro/faq-what-information-should-i-provide-when-asking-a-question-on-this-forum/td-p/3929027?page=1

    S
    SaraFrancisRAuthor
    Participant
    February 8, 2022

    This worked! Thank you so much!

    Ann Bens
    Community Expert
    Ann BensCommunity Expert
    Community Expert
    February 8, 2022

    Please be specific: what out of the long list worked?

      Ann Bens
      Community Expert
      Ann BensCommunity Expert
      Community Expert
      January 31, 2022

       

      S
      SaraFrancisRAuthor
      Participant
      January 31, 2022

      I've done that, but still nothing. In order for it to appear, I click the "window" tab 4 times but even still the playhead does not move and I am unable to edit the sequence.

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