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Participant
Oct 4, 2025 1:42 PM UTC
Question

premiere pro update 25.5

I updated Premiere Pro to the latest version 25.5 , and now I can’t access it — the application closes immediately upon opening. The Adobe Creative Cloud window also appears. What should I do? Once the error message is sent, will I receive instructions on how to proceed?

2 replies

Community Expert
Oct 6, 2025 4:21 PM UTC

Is your Creative Cloud application running when you launch Premiere?

Also please post your computer specs and any 3rd party plugins you use.

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Participant
Oct 7, 2025 9:19 AM UTC

i’m using a MacBook Pro, and yes — the Creative Cloud application is running when I launch Premiere. The only third-party plugin I have installed is Premiere Composer. Thanks!

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