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oliviafilmz
oliviafilmz
Participant
January 21, 2021
Question

Premiere Pro v14.8 Won't Open Project Files Without Me Having To Reset Preferences Every Time

  • January 21, 2021
  • 1 reply
  • 615 views

I just recently updated my 15-inch MacBook Pro 2018 to BigSur along with Premiere to v14.8. 
Ever since I've done this, each and every time I open a Premiere Project file the application launches, the title screen pops up, the small gray window with the project file name pops up and attempts to start opening, and then the application freezes and stops responding. I force quit the application and re-open Premiere while holding down the alt key and reset the preferences, click the same project file to open... It opens no problem.

Obviously having to reset the preferences every time I open a project file is not ideal and also I'm a bit concerned that this will not always come to my rescue. Any solutions?

This topic has been closed for replies.

1 reply

davidmaddox
davidmaddox
Participant
May 4, 2021

Same problem here. Adobe Premiere opens up with a spinning ball. The only fix is to force quit and open holding down the option key, resetting all preferences. Then I have to take a few minutes to set up all my preferences again. And I have to do this every single time I open Premiere.

Kevin J. Monahan Jr.
Kevin J. Monahan Jr.
Legend
May 4, 2021

Hi David,

This article may fix this issue. Your preferences may not be accessible because of permissions, I think. It happens usually after you update macOS. 

 

If it does not, create a new project and import the old one into the new one. Tell us if these steps help or not. 

 

Thanks,
Kevin

 

 

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
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