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Tom26574850v1ep
Participant
November 18, 2023
Question

Premiere pro V24.0 keeps bugging

  • November 18, 2023
  • 1 reply
  • 253 views

Hi!
Often when I open premiere pro, my video preview just stays black and does not show the video. Then I also often get a message that all of my hard drive space is being used and the program needs to shut down which is totally not the case. Annoying and keeps me from working... any solutions for this?

    This topic has been closed for replies.

    1 reply

    Kartika Rawat
    Community Manager
    Kartika RawatCommunity Manager
    Community Manager
    November 22, 2023

    Hi there!

    Sorry about the issue. Can you share your system details (OS, CPU, RAM, GPU)? What type of media files are you editing (codec/ format, frame rate, frame size)? Are you getting this issue on a specific project?

     

    Let us know.

    Thanks,

    KR

     

    Moved to discussion

    T
    Tom26574850v1epAuthor
    Participant
    November 23, 2023

    Mac OS, M2 chip, 16GB Ram, 1 TB SSD, editing mp4 files, 4k 25 fps and 1080p 50 fps. 

     

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