Premiere Pro V25.0 Not Launching on snapdragon

Forum|Forum|1 year ago
October 17, 2024
4 replies
1005 views

Just installed V25.0 in my ASUS laptop and it is not launching at all.

Tried pressing ALT when launching no effect. Similarly pressed SHIFT and CTRL and ALT, no effect.

Checked whether any plugin installed, nothing.

Tried installing 2023 version. It runs perfectly fine.

Please help.

ASUS VIVOBOOK S15
Processor : Snapdragon(R) X Elite - X1E78100 - Qualcomm(R) Oryon(TM) CPU 3.42 GHz

Hardware or GPU

This topic has been closed for replies.

Correct answer jamieclarke

Hi @Ultima89 - Can you let us know what version of windows you are on? I believe the minimum version needed is 26100.2033.

Here is our System Requirements document for Arm Based machines.

U

Ultima89Author

Participant

Hi, just checked the Windows Update another time, and yes there is a new update for version 26100.2033.

Installed it, and now I can run V25.0.

Thanks a lot!

jamieclarke

Correct answer

Community Manager

Hi @Ultima89 - Can you let us know what version of windows you are on? I believe the minimum version needed is 26100.2033.

Here is our System Requirements document for Arm Based machines.

U

Ultima89Author

Participant

Hi, yes just checked for windows update - all up to date.

Restarted my PC just to be sure, yet the version 25 is not launching.

jamieclarke

Community Manager

Hi @Ultima89 - Thank you for contacting us. Can you make sure that you are running the latest windows update and then let us know if you are still having issues with version 25?

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