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Participant
August 28, 2024
Answered

Premiere Pro - Video is lagging, audio OK

  • August 28, 2024
  • 4 replies
  • 650 views

Hello there everyone, how are you doing?
This is my first question here, because I couldn't really find an answer to my problem.

I have this screen record that I did with my phone, it's about 15 minutes. It's basically a tutorial for some apps about planning astro photos, and, the weird thing is, the video goes perfect. Both in my android device as in my computer, but when I import the file to Premiere, it just goes tremendously slow. 
From time to time, it just jumps really fast and then comes back to being really slow again.
I had this issue a couple of times with some recordings, some go well, some don't.
The computer is not the problem by the way, I edit in 4K all the time, is just with these types of files that occur.
Any idea? I'm converting the file to a different format now, I'm not sure if it's an android issue, that maybe sometimes it just processes the file incorrectly or something from Premiere.

Hope you can give me some advice.
Thanks in advance.

Pablo.

This topic has been closed for replies.
Correct answer Pablo Javier24533801pci7

At the end, using Handbrake fixed it. 
But I will also take that into account. Thanks Bob.

4 replies

Peru Bob
Community Expert
Community Expert
August 28, 2024

Check the Audio Hardware Preferences. Default Audio Input should be set to No Input.

Pablo Javier24533801pci7AuthorCorrect answer
Participant
October 16, 2024

At the end, using Handbrake fixed it. 
But I will also take that into account. Thanks Bob.

Peru Bob
Community Expert
Community Expert
August 28, 2024

Please use the free MediaInfo and post a screenshot of the properties of your media in tree view:
https://mediaarea.net/en/MediaInfo

Many users are having issues with VFR. If the file is variable frame rate, use Handbrake to convert to constant frame rate before importing into Premiere Pro:
https://handbrake.fr/downloads.php
Here is a tutorial:
https://www.youtube.com/watch?time_continue=34&v=xlvxgVREX-Y

Shutter Encoder may also be used to convert to Constant Frame Rate:
https://www.shutterencoder.com/en/

Participant
August 29, 2024

Thanks for the answer Bob.
I used Handbrake in a couple of occasions, let's see if this can fix it this time around.
It's very strange, some videos from the cellphone go really fast, and then all of the sudden, they literally go in slow motion, but the audio is always perfect. Then, it's like the video itself is on time but with a lot of frames lost.
Will try and let you know.
Thanks again.