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frans69579691
frans69579691
Participant
October 23, 2018
Answered

Premiere Pro volume app

  • October 23, 2018
  • 2 replies
  • 903 views

Hi,

I am using a Mac Os X and I have adobe premiere pro.

I am working with the app several month, but the last week I can not change the application volume.

If I change to 0 the Mac Os X volume, I can listen to my video audio when is in preview mode.

My audio configuration:

Could you tell me what the problem is?

I do not have any sound controller like SoundController o SoundBunny.

Thank You.

This topic has been closed for replies.
Correct answer Averdahl

When Premiere Pro starts to behave odd the best way to get it back on track again is to delete the preferences. Here is "how-to":FAQ: How to reset (trash) preferences in Premiere Pro?

2 replies

Averdahl
Community Expert
AverdahlCommunity ExpertCorrect answer
Community Expert
October 23, 2018

When Premiere Pro starts to behave odd the best way to get it back on track again is to delete the preferences. Here is "how-to":FAQ: How to reset (trash) preferences in Premiere Pro?

D
David Arbor
Inspiring
October 23, 2018

To be clear, are you saying that even when you mute your system audio you still hear audio from Premiere?

Do you have speakers plugged into your computer? Do you also have an HDMI monitor with speakers? If so, I think that's what the problem is. This is just a guess, but I think your system audio is set to come out of your speakers, and according to Google Translate, your Audio Hardware preferences are set to have Premiere play audio from the monitor.

frans69579691
frans69579691Author
Participant
October 23, 2018

Hi davidarbor.

As you have said, if I mute my system audio I can hear the sound of the preview audio from the current video.

I do not have any speaker. I only use the screen speakers. My Mac (iMac) device is only a screen I do not know if it has HDMI connections. But a week before I could work without audio issues.

I will try to do the Averdajl's solution.

I will tell you the result.

S
Steve Grisetti
Legend
October 23, 2018

I've moved your post to the Premiere Pro forum.

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