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Participant
March 4, 2024
Question

Premiere Pro won't allow me to select the files for missing media

  • March 4, 2024
  • 1 reply
  • 186 views

I save Premiere Pro Projects using Project Manager to an Easy Store external hard drive. When I try to open projects from 2-3 years ago, Premiere Pro searches every single folder in my MacBook and then tells me the file cannot be located, yet I'm sitting here looking at the files I need in the folder where I saved the project in my Easy Store drive. I tried selecting the Easy Store drive as the search location, but Premiere Pro won't allow me to select it even though it's an option in the locate File window. Why is this so hard? What did I not do right? I have a sinking feeling that the projects I've saved (as instructed by Adobe) are now unusable. I've got 40 to 50 of them that I cannot open because the files cannot be located. The files I know are there. 

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1 reply

Kevin J. Monahan Jr.
Legend
March 4, 2024

Hey @ScottFuture

I read about your problem. Sounds frustrating. I wonder if the external drive needs to have the correct R/W permissions. Are you on macOS or Windows? I hope the community can help. Sorry for the pain.

 

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio