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Proudfoot
Participant
March 6, 2018
Answered

Premiere Pro won't import XML files

  • March 6, 2018
  • 15 replies
  • 31230 views

Hello,

I need to put English subtitles on a german video which is over an hour, I've been given an XML by a professional subtitling company (who we've worked with in the past and they're XMLs could always be imported by Premiere before), but Premiere will not import it into the project! I've tried importing it in all the ways I know how (File>Import, dragging and dropping and through the Media Browser), but nothing seems to work. The strange thing is I'm not getting any error window, when I try to import it, Premiere acts like it normally does with the Import Window popping up, but when it's finished there's nothing in my project! Can anyone please advise me on this issue?? Is there something I'm doing wrong? Is it something to do with the most recent Premiere update? Do I need to update my OS?

Many thanks in advance.

I'm currently using

macOS Sierra 10.12.4

3 GHz 8-Core Intel Zeon E5

Premiere CC is the latest version: 12.0.1

Correct answer billgarv2007

There is a bug in Premiere 12.0.1 with the "Allow Duplicate Media during project import" check box in Preferences>Media.  If you have it checked it thinks that its duplicate media and will not import the media for both AAFs and XMLs.  I've found that if you toggle it off, it will import your AAF.

Rollback to Premiere 12.0.0 if you want this to work correctly. 

I reported the bug to Adobe a few months ago.

15 replies

Participant
March 30, 2018

I found a fix... I switched to FCPX. Once adobe gets their shot together maybe I’ll switch back.

rebiefarina
Participant
March 30, 2018

Been having this same issue for a few weeks now attempting to import any XML file created by PluralEyes 3.5!

dschertz
Participating Frequently
March 21, 2018

Same here. I can't import an XML being output by PluralEyes. Going to have to roll back software.

Kevin J. Monahan Jr.
Community Manager
Community Manager
March 8, 2018

Proudfoot,

Sorry for this. Can you show us an typical entry in the XML file? That might be helpful in troubleshooting.

Thanks,

Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
Participant
March 8, 2018

Here is the XML file.

Kevin J. Monahan Jr.
Community Manager
Community Manager
March 8, 2018

You'd need to upload it somewhere, Proudfoot.

Thanks,

Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
Legend
March 6, 2018

I think this might be a bug.

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