Skip to main content
martinp28056544
martinp28056544
Inspiring
October 23, 2018
Answered

Premiere Timeline Problems

  • October 23, 2018
  • 4 replies
  • 817 views

I have recently updated CC - simply when notified that there was an update available.

Now, I can't activate the timeline. I seem to be able to use other sections of the workspace, but can't do anything in the timeline. This makes it very difficult to edit things.

Help, please.

Martin

This topic has been closed for replies.
Correct answer martinp28056544

Hi Kevin,

Sorry for taking a while to reply. This issue seems to have resolved itself. To be honest, I'm not sure what happened, but it wasn't working, I downloaded Premiere Rush and suddenly it was fine.

So, for the now, I'm OK. Thank you,

Martin

4 replies

Kevin J. Monahan Jr.
Kevin J. Monahan Jr.
Legend
October 30, 2018

Martin,

Are you still experiencing this problem? Let us know.

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
martinp28056544
martinp28056544AuthorCorrect answer
Inspiring
October 31, 2018

Hi Kevin,

Sorry for taking a while to reply. This issue seems to have resolved itself. To be honest, I'm not sure what happened, but it wasn't working, I downloaded Premiere Rush and suddenly it was fine.

So, for the now, I'm OK. Thank you,

Martin

WeAreMoose
WeAreMoose
Inspiring
October 24, 2018

The support page is awful, calling Adobe is even worse.

I sometimes get redirected in circles between departments for a simple question about licensing.

This forum is our only hope

Kevin J. Monahan Jr.
Kevin J. Monahan Jr.
Legend
October 30, 2018

WeAreMoose,

Sorry for the frustration with our agents. Please PM me with your case number and I'll make sure that the agent is corrected. What did you find confusing about the support page? Let me know so I can fix it.

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
Ann Bens
Community Expert
Ann BensCommunity Expert
Community Expert
October 24, 2018

If Premiere is acting weird trash preferences.

FAQ: How to reset (trash) preferences.

    MarekMularczyk
    Community Expert
    MarekMularczykCommunity Expert
    Community Expert
    October 23, 2018

    What do you mean you can't "activate the timeline"?

    Can you see your sequence in the timeline?

    Share a screenshot of your timeline with us. This will help.

    Adobe Community ExpertAdobe Certified Professional
      martinp28056544
      martinp28056544Author
      Inspiring
      October 23, 2018

      OK,let me attempt to explain:

      If I click on a section of the work space, a blue line appears around it. At the moment that only happens intermittently with the timeline. And then I can't do anything in the timeline. Can't adjust the viewing size, move tracks, etc.

      Interestingly, now that I have installed Premiere Rush, this seems to have resolved itself ... for the time being, at least.

      Thank you,

      Martin

      WeAreMoose
      WeAreMoose
      Inspiring
      October 23, 2018

      Hey Martin, sounds awful.

      Have you got any plugins installed?

      I had a plugin installed which sometimes caused these issues.

      You could try to use the hotkey for highlighting your timeline and see if you then can use it with the mouse?

      Thanks!
      Jannick

      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices