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Participant
April 16, 2022
Question

Premiere Update 22.3 - Problem audio - win 10

  • April 16, 2022
  • 2 replies
  • 150 views

Premiere is crashing during audio playback while editing videos.

This topic has been closed for replies.

2 replies

Peru Bob
Community Expert
Community Expert
April 16, 2022

Delete the Media Cache and Media Cache files:
https://community.adobe.com/t5/premiere-pro/faq-how-to-clear-your-media-cache-in-30-seconds-in-premiere-pro-2020/m-p/11017257/thread-id/260446?page=1

If that doesn't work, try resetting the preferences:
https://community.adobe.com/t5/premiere-pro/faq-how-to-reset-trash-preferences-in-premiere-pro/td-p/8236158?page=1

If that doesn't work, try resetting the Workspaces:
Reset a workspace
Reset the current workspace to return to its original, saved layout of panels.
1. Do one of the following:
• Click the Workspace menu icon and select Reset to Saved Layout.
• Choose Window > Workspace > Reset to Saved Layout.
from here:
https://helpx.adobe.com/premiere-pro/using/workspaces.html

If that doesn't work, try Preferences > Audio Hardware and set Input to None.

If that doesn’t work, try updating or rolling back your graphics driver directly from the video card manufacturer’s site. If NVIDIA, do a clean installation of the latest Studio Driver (NOT the Game Driver)

If that doesn't work, try creating a new project and import the old one into it.

Also, please help us help you:
https://community.adobe.com/t5/premiere-pro/faq-what-information-should-i-provide-when-asking-a-question-on-this-forum/td-p/3929027?page=1

Graeme Bull
Community Expert
Community Expert
April 16, 2022

If you want any help at all then you have to provide information of what you're doing, what you have, new file, previous version of PP file, computer specs, footage specs. Also, have you tried anything? Reseting prefs, starting from scratch, using a different piece of footage etc etc etc