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Legend
June 29, 2020
Question

Premiere updating without permissionsy

  • June 29, 2020
  • 2 replies
  • 649 views

Hey guys, a friend in LA who provides support for other editors called me recently complaining that his premiere had updated without automatically update enabled.  He did have CC set for auto update but that shouldn't effect the individual apps should it?  I'll copy his email to me in which he details his experience which I said didn't seem likely to me.  I imagine we'd see people complaining about this all over the place if this was the case.

 

He attached some screen grabs showing his settings for auto update and the difference in the splash screens and dock icons.  If anyone thinks these are pertinent, I'll post them.

 

"- I was in PP2020 and working away on Friday and quit  and just restarted late afternoon.  

Suddenly PP Dock Icon and Splash screen was completely different than what I saw when I launched in the AM.
They do updates! Sneaky but they definitely push out global updates at times no matter what your update settings are.
Everything was fine and I kept working and also worked some hours yesterday.  Today I started computer and when I launch the project it is stuck in spinning beach ball mode.  I tried various things including earlier versions of project and in the end reastarted the computer from my internal BU drive that was not cloned across recently but has 2020 installed.  And... this runs my project with no issues at all.  
 
You can defend it but this def means some form of “micro” updates are happening on relaunch at various times and they may not play nice with the config of the system.  In my opinion if I have my settings set to no updates unless I allow it that should be all that happens, period. This is BS as I am 100% sure the thing that changed was the software from Adobe.  No Mac updates or other software occurred.  I am pretty sure when they QC compatibility they are not using 5,1 Mac pros but how they can do software revs at their discretion and think it’s okay is pretty arrogant.  I have seen this before.  So yes, back ups are essential, but I am protecting my system primarily from Adobe breaking their own software which is really odd."
 
 
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2 replies

Ann Bens
Community Expert
Community Expert
June 29, 2020

He did have CC set for auto update but that shouldn't effect the individual apps should it?

 

Auto update does mean updating app automaticly on release.

 

As for the CC app itself.

Before starting anything people need to go through the settings first; but who does that........

Averdahl
Community Expert
Community Expert
June 29, 2020

Isn´t that setting only valid for the CC app? There is another auto aupdate setting in the Preferences in the CC app that mentiones Apps. (See screen dump abowe in my other post)

 

I think it is confusing setting since i interpret the "Always keep CC up to date" as a global setting for the CC app and the CC apps, such as Premiere Pro, etc. But AFAIK that setting does not affect any apps but the CC app.

Averdahl
Community Expert
Community Expert
June 29, 2020

For some reason Adobe audo-updates apps as well. The intent might be good, but the result can produce disaster for the end user.

 

To solve it, launch the CC app and click on the Preferences icon up right and select the Apps tab and slide the audo update slider to the left. This shall solve the issue and should IMHO be the default setting Adobe uses.

 

If you want to donwgrade the app, click on the three dots to the right on the Open button in the CC app and choose Other Versions. Maybe Uninstall the new version as well to avoid having two versions installed at the same time.