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Inspiring
July 28, 2020
Question

Premiere Username and Password

  • July 28, 2020
  • 12 replies
  • 4740 views

The  last few days when I want to use Premiere it sometimes asks for my Username and Password.  I have not had this happen before.

12 replies

Inspiring
August 13, 2020

It appears that I have reached a dead end.  I will have to live with it.

Inspiring
August 13, 2020

When I enter the Username and Password I am able to use Premiere and Media Encoder.  I am not going to disconnect from the Internet every time I want to use Premiere or Media Encoder.  Once I have used either program and do not turn off the computer, I have no problem using the programs.

Peru Bob
Community Expert
Community Expert
August 12, 2020

Does it accept your information and allow you to use the software?

Does it still happen if you disconnect from the internet before trying to open the software?

Inspiring
August 12, 2020

Help!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Inspiring
August 12, 2020

Any suggestions.

Inspiring
August 12, 2020

Any suggestions

Inspiring
August 12, 2020

Inspiring
August 11, 2020

The Creative Cloud ask for the Username and Password.  Adobe Technical Support tried twice to fix the problem.  It still exists.

Inspiring
August 11, 2020

Has anyone had this problem?

Peru Bob
Community Expert
Community Expert
August 11, 2020

Please post the screenshot requested.

Inspiring
July 29, 2020

I have the Screen Shot.  I need to know how to add the Screen Shot to the my post.

Ann Bens
Community Expert
Community Expert
July 29, 2020

Hit the insert photo button in the reply box.

Joëlle Bh
Community Expert
Community Expert
July 29, 2020

Please check this link to know how to take a screenshot 

https://www.google.com/amp/s/www.theverge.com/platform/amp/2019/11/8/20953522/how-to-take-screenshot-mac-windows-pc-iphone-android


and if you're being logged out and asked to sign in again many times please check this link and make sure of all these steps especially that you have the latest creative cloup app

 

https://helpx.adobe.com/manage-account/kb/troubleshoot-creative-cloud-sign-out-sign-in.html