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November 18, 2017
Answered

Premiere won't even open the options for exporting. Please help?

  • November 18, 2017
  • 17 replies
  • 94237 views

Since my last problem, I've finished several videos with just weird font errors, but now it won't even open the options box for exporting. I finished editing > File > Export. I clicked Export, and nothing happens. Usually the box opens that gives me all my options for export, but it doesn't even show up. I've tried closing and opening the program several times, tried the hotkey for export, and I've tried to find another way to export the video. Nothing works...

For some reason Premier is being REALLY buggy lately. Which is weird, because I never had a problem before last month or so.

The latest I can be done with this video is tomorrow. I really need help.

This topic has been closed for replies.
Correct answer Ann Bens

Try trashing preferences or if that does not work reinstall and Use the Adobe Creative Cloud Cleaner Tool to solve installation problems

17 replies

pimnarat16000081
Participant
May 21, 2019

In my case,it's not show the export options then it shut down. I've tried to reinstall but nothing happen. I'll try trashing preferences. Thank you for sharing your solution.

Participant
January 16, 2019

1. Click on the timeline so that the module is highlighted

2. Export the video

Worked for me ... !!! Very MANY Thanks !!!

philm29388802
Participant
August 13, 2018

I had the same problem but exporting media worked after I moved a cell down one row to fill in a blank cell area. In general, Premiere 2018 seems fairly buggy so far.

Participant
July 4, 2018

This worked for me... I highlighted my work and went to file>export to open export settings.  At the bottom of the window make sure source range is set to entire sequence. 

Michael Trout
Inspiring
June 11, 2018

This is somewhat belated, but I had a very similar issue today. I am not certain the root cause is the same, however.

Neither the menu to export nor the keyboard shortcut worked. The solution was crazy simple for me (perhaps stupidly so). I selected the timeline so that it was the highlighted and active module in Premier Pro CC 2018. After that, I was able to export the video.

1. Click on the timeline so that the module is highlighted

2. Export the video

HTH

(Why using the export command doesn't work otherwise baffles me. What ELSE would I be trying to export other than the sequence?)

O_o;

Known Participant
June 25, 2018

Wow thanks that was it.

Adobe, this is a serious UX flaw / bug and should be fixed asap

Participant
July 16, 2020

Lol, 2020 and this is still an issue! All they need to do is have it select the timeline and then open up export. So silly of a big company that can easily fix the buggiest application on CC.

juliearnold
Participant
March 3, 2018

I know this really after the fact and you've probably found a solution, but I wanted to share that I had the same problem and it turns out it was related to mySIMBL. I put the Adobe programs on the SIMBL blacklist and the export feature works again.

Participant
March 19, 2021

This worked, Thank yu!

Ann Bens
Community Expert
Ann BensCommunity ExpertCorrect answer
Community Expert
November 18, 2017

Try trashing preferences or if that does not work reinstall and Use the Adobe Creative Cloud Cleaner Tool to solve installation problems

November 18, 2017

How do I trash preferences?

Peru Bob
Community Expert
Community Expert
November 18, 2017

aandre23  wrote

How do I trash preferences?

FAQ: How to reset preferences in Premiere Pro?