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NealoHills
Participant
April 22, 2017
Question

Premiere Won't Respond After Opening Project File

  • April 22, 2017
  • 1 reply
  • 511 views

So I was working in a relatively new premiere project and I finally made all of my proxy files so I wanted to link them to my footage that was already in Premiere. I highlighted one bin of clips (only 5 clips) and right clicked, and selected under proxies > attach proxies. Now Premiere won't respond. I've tried restarting premiere (after first force quitting) and restarting my computer. I'm able to launch Premiere and select the project file I want to use but as soon as it opens the project file and locates the media it then is stuck in a blank premiere window. I've also tried to use an older auto-saved version of the file from before this happened and I get the same issue. However, I am able to open other project files not associated with this film and Premiere works just fine so I'm really not sure as to what's going on. When I try to create a new project and import the old file it crashes Premiere entirely.

PC Specs: Lenovo S30 with Intel Xeon 1620 V2 processor with 24gb of RAM and an Nvidia Quadro K4000 graphics card and Windows 10

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1 reply

R Neil Haugen
R Neil Haugen
Legend
April 22, 2017

So ... it's not totally clear, but did you use the built-in proxy generating feature, or manually make proxies ... it sounds like the latter, as you mention trying to link them to the original media.

Have you tried deleting the cache/cache media files?

Have you tried creating a new project, then in the Media browser panel navigating to and selecting the affected project file?

And ... which version number-dot-number of PrPro are you using?

Neil

Everyone's mileage always varies ...
N
NealoHillsAuthor
Participant
April 22, 2017

Yes, I made proxies myself in same way I always have. Only this time instead of doing make offline and then linking the offline clips to the proxies I tried to use the attach proxies button.

Clearing my cache files did not change a thing

I'm using Premiere Pro CC 2017.0

R Neil Haugen
R Neil Haugen
Legend
April 22, 2017

I'd highly recommend learning and using the built in functionality ... it's a bit convoluted on first explanation, but actually is rather direct as you've done it once.

In AME, create a new encoding preset with the codec & settings you will want to use for your proxies. THEN, create a new ingestion preset using your just-created encoding preset. Save that in the Program Files/Adobe/Premiere Pro 2017/Presets folder, named as you'll remember it.

After doing that, open PrPro, in the Media browser panel, click to select the "Ingest" checkbox, then click the wrench icon to bring up a dialog box ... select "create proxies" ... and then select the proxy ingestion preset you made in AME.

After that, on ingesting media into PrPro, it just makes the proxies, links them ... and you can at the click of an icon switch forth & back between original media & proxies. PrPro will always export from the original media, btw.

Neil

Everyone's mileage always varies ...
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