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BAcon5C57
Inspiring
March 2, 2024
Answered

Presets getting deleted everytime I close my Project.

  • March 2, 2024
  • 26 replies
  • 5049 views

I have been using premiere pro for around 4 years and I have never run into an issue like this. Everytime time I close out of my project in premiere pro my presets get deleted. So everytime I reload back in, I have to import them all over again. I have already seen a post on here about the same problem and the "solution" is reset your preferences. I have done this "solution" about 4 times now, and yes it does fix the problem, but it always tends to come back a few days later. I just would really like to know a permanant solution to this issue, or why this issue is happening in the first place, because resetting my preferences every few days is so damn annoying. I really don't wanna switch to a program like davinci but if this problem keeps up, I might have to because it's driving me crazy.

    Correct answer BAcon5C57

    First I turned off Icloud Drive Sync

     

    Then I moved my .prfpset files into another safe folder.

     

    I then created a new preset.

    After checking the directory, it did not create a new "Effect Presets and Custom Items" so I was able to find it in the original.

     

    I then launched Premiere, and the preset I had made earlier was actually still in the effects folder. I decided to try to import my other presets to see if they would not be removed when I close premiere. After I imported them I closed the project and relaunched it and all the presets were still there.  I checked the directory and it did not make a new "Effect Presets and Custom Items" File

     

    So I believe for now the problem is actually fixed, if anything happens in the next few days I will reach out again. 

    Thank you

    I really appreiciate it.

    26 replies

    B
    BAcon5C57AuthorCorrect answer
    Inspiring
    March 5, 2024

    First I turned off Icloud Drive Sync

     

    Then I moved my .prfpset files into another safe folder.

     

    I then created a new preset.

    After checking the directory, it did not create a new "Effect Presets and Custom Items" so I was able to find it in the original.

     

    I then launched Premiere, and the preset I had made earlier was actually still in the effects folder. I decided to try to import my other presets to see if they would not be removed when I close premiere. After I imported them I closed the project and relaunched it and all the presets were still there.  I checked the directory and it did not make a new "Effect Presets and Custom Items" File

     

    So I believe for now the problem is actually fixed, if anything happens in the next few days I will reach out again. 

    Thank you

    I really appreiciate it.

      B
      BAcon5C57Author
      Inspiring
      March 5, 2024

      So I ended up turning off icloud drive sync.

       

      Then I moved all the prfpset files in another safe folder,

       

      Then I created a new preset and saved a unique name for it to find it in the newly the created Effect Presets and Custom Items file through text edit, and it was there.

       

      Then I reopened Premiere, and the preset was actually still in my effects folder. So I imported in my other presets, closed premiere to see if it would remove them, and when I reopened it, it was still in my effects folder. I checked the directory to see if it made a new "Effect Presets and Custom Items" amd this time it didn't.

       

      So I believe that the problem has been fixed.

       

      But if for any reason in the next few days it occurs again I will reach back out. 

      Thank you for the help.

      I really appreciate it.

      Bruce Bullis
      Community Manager
      Bruce BullisCommunity Manager
      Community Manager
      March 5, 2024

      If you:

       

      1. Turn off all file syncing for the containing folder, 

      2. move ALL .prfpset files somewhere safe, OUT of the directory, and

      3. make a new effect preset and close PPro,

       

      what happens?

       

      also...what are the actual file names of those extraneous .prfpset files? Can't see them in the screenshot.

      B
      BAcon5C57Author
      Inspiring
      March 5, 2024

      So yes, it does pop up, but the only issue is it creates a new "Effect Presets and Custom Items.prfpset" file when I made the new preset. I have cleared out all but one "Effect Presets and Custom Items.prfpset" and it still created a new one, and after searching for the unique preset name I made, it was not in the orginial "Effect Presets and Custom Items.prfpset", but it was in the 2nd one that it created once I made the preset.

      Bruce Bullis
      Community Manager
      Bruce BullisCommunity Manager
      Community Manager
      March 5, 2024

      Okay, that's very helpful; I think I see the source of the problem. 

      There should only ever be ONE 'Effect Presets and Custom Items.prfpset' file; when you create/import a preset, PPro appends it within the existing .prfpset; it doesn't create a new one. 

      Scariest thing in that screenshot = the little "download from cloud" decorations, on those files. 🙂

      While using a sync service (Dropbox, OneDrive, whatever) can be helpful for sharing media, it can cause problems with settings files.

      Specifically, if the sync service has a file busy, PPro may be unable to access it, which could provoke the creation of a new file, which Dropbox would then notice and make busy, so PPro may be unable to access it...

      I would recommend exempting the containing directory from your sync service, moving all but one of your .prfpset files (the most recent one) out of that directory, and try the test I posted, again. 


      B
      BAcon5C57Author
      Inspiring
      March 5, 2024

      Sorry, you are right I was searching it incorrectly, this is what shows up when I search the directory

       

       

      When searching through you can see that I have a lot of the "Effect Presets and Custom Items.prfpset" Files, which makes it hard to locate the unique name I made for the preset.

      Bruce Bullis
      Community Manager
      Bruce BullisCommunity Manager
      Community Manager
      March 5, 2024

      I don't think searching for a full path (like you're doing in the screenshot) can ever succeed. 🙂 

      Instead of searching the OS (and getting no results), could you navigate to the directory in the Finder, and show us what's in it? 

      >Not only that, but I did also create an effect preset to see if it would pop up, and it still did not.

      I'm not sure what 'pop up' means; per the instructions we provided, the saved preset would be inside the 'Effect Presets and Custom Items.prfpset' file.

      B
      BAcon5C57Author
      Inspiring
      March 5, 2024

      First off, I do not believe I filled this directory out wrong, but when I search this directory nothing pops up 

      /Users/gunnerross/Documents/Adobe/Premiere Pro/24.0/Profile/gcross6505

       

      Not only that, but I did also create an effect preset to see if it would pop up, and it still did not.

       

       

       

      Bruce Bullis
      Community Manager
      Bruce BullisCommunity Manager
      Community Manager
      March 4, 2024
      Hi BAcon, 
       
      We're baffled by the behavior you're seeing, so we came up with a test, which might tell us more; close PPro to begin.
       
      What files do you see, in the following directory? [Please replace 'OSusername' and 'CCusername' with your actuals.]
       
      /Users/OSusername/Documents/Adobe/Premiere Pro/24.0/Profile-CCusername
       
      A screenshot would be fine. Ok, now...
       
      1. Launch PPro.
      2. Put any media, into any sequence.
      3. Apply some effect.
      4. In the Effects Controls panel, context-click an effect, select "save preset...", and give it some unique name.
      5. Close PPro [For this test, it doesn't matter whether you save the project.]
       
      Now, browse back to the same directory, above; do you see a file named "Effect Presets and Custom Items.prfpset"? 
       
      If so...
       
      Open that .prfpset file in a text editor (MacOS's 'TextEdit' works), and search it for the unique name you used, in step 4.
       
      Is it there? 
      B
      BAcon5C57Author
      Inspiring
      March 4, 2024

      I also am using a macbook pro 2021 version, if that helps with anything.

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