Skip to main content
I
ijosemora
Participant
January 7, 2020
Answered

Preview screen freeze

  • January 7, 2020
  • 5 replies
  • 2116 views

Hello,

 

So, since weeks ago I'm having this trouble with Premire Pro. It's totally impossible to edit like this.

 

As you can see in the video below, when I try to see the preview the screen do that strange things. Always in different ways, and worst. Don't know what to do, but even when I export, it doesn't export good.

 

Thanks!

 

This topic has been closed for replies.
Correct answer gerikp

Whenever I am having trouble like this I try two things. First I run the footage through Handbrake and convert the frame rate from Variable to Constent. Or I transcode the footage to an intermediate codec for editing; I'm on macOS so I usually use ProRes 422.

5 replies

I
ijosemoraAuthor
Participant
January 9, 2020

HandBrake didn't work fine at all. Not doing the same but not working fine, very slow. But to change GPU Aceleration to Software seems to work better. Not fine at all, but better. I'll keep trying, thanks!

    B
    Community Expert
    Byron CortezCommunity Expert
    Community Expert
    January 9, 2020

    You're welcome!

    Byron.
    B
    Community Expert
    Byron CortezCommunity Expert
    Community Expert
    January 8, 2020

    Try changing GPU acceleration Mercury Playback Engine to another that you current set, in menu File / Project Settings / General... / Renderer: 

    Byron.
    I
    ijosemoraAuthor
    Participant
    January 8, 2020

    Hi back and thanks for the reply!

     

    Premiere version: 14.0

    PC Specs: Intel i7-8650U, 16GB, 500GB SSD, Intel UHD Graphics 620

    Vídeo: Recorded with iPhone 8 Plus with DJI Go App, .MOV, HEVC, hvc1, 1920x1080p, 60fps.

     

    Premiere always worked fine for me, don't really know what to do but I can't work like this...

     

    Thanks!

    gerikp
    Community Expert
    gerikpCommunity ExpertCorrect answer
    Community Expert
    January 9, 2020

    Whenever I am having trouble like this I try two things. First I run the footage through Handbrake and convert the frame rate from Variable to Constent. Or I transcode the footage to an intermediate codec for editing; I'm on macOS so I usually use ProRes 422.

    B
    Community Expert
    Byron CortezCommunity Expert
    Community Expert
    January 7, 2020

    Tell us tech specs of your system and the video format and codecs. 

    Byron.
    gerikp
    Community Expert
    gerikpCommunity Expert
    Community Expert
    January 7, 2020

    Can you post what version of Premiere Pro you are using? And what computer specs you have? And information about the video clips you are using in your edit? We need more information to help you.

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices