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A
Anonymous
April 27, 2023
Question

Preview Window Glitch

  • April 27, 2023
  • 2 replies
  • 517 views

Having a werid glitch appearing in the preview window

 

Sometimes while editing a video a black bar appears over the video which has random colours in it

 

When i save close and then re open the project file its gone or when I change the preview settings from gpu to software 

 

Does not appear in the core video footage when playing on my pc

This topic has been closed for replies.

2 replies

C
Community Expert
Carlos ZiadeCommunity Expert
Community Expert
May 26, 2023

try to update your graphics card from the vendor's site and go for studio drivers not gaming drivers

A
Anonymous
May 26, 2023

I need gaming drivers as this is a gaming pc

S
Community Manager
Sumeet_Kumar_ChoubeyCommunity Manager
Community Manager
May 4, 2023

Hi Matty89,

 

We're sorry about the poor experience. Would you mind sharing the format & source of the media with which you are experiencing this issue? Also, let us know the version of Premiere Pro that you are using & the system specs.

 

Thanks,
Sumeet

A
Anonymous
May 25, 2023

I used OBS Studio to record using the NVIDIA NVENC H.264 encoder record in MKV & remux after to MP4

23.4 Premier Pro about to update to that

System Specs:

CPU: AMD Ryzen 7 3800X

GPU: NVIDIA GeFroce RTX 3060

RAM: 16GB

 

As i say when it happens if i change to preview settings in some way it goes away if i save the project & re open it it goes anyway

 

Tried updating to latest drivers on graphics card in the past & it still happens using game ready drivers as this is a gaming PC so need those drivers

 

No other visual issues on the pc just this glitch on premiere pro

 

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