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Participant
May 14, 2021
Question

Problem

  • May 14, 2021
  • 1 reply
  • 487 views

Hello,

 

I downloaded the recent version of premiere pro yesterday (15.2) and have had nothing be issues from the very first moment of opening a project. The program is almost lagging and doesn't highlight what I click on. Not all areas are loaded and some buttons such as "shape" tools won't show. Can anyone help?

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1 reply

Emory5C32Author
Participant
May 14, 2021

 

Here is an example of how it is freezing in a sense... Please someone help me.

Emory5C32Author
Participant
May 14, 2021

MY LIFE HAS BEEN SAVED!!!! Just get ahold of support if having this issue and they will walk you through how to resolve! Got to love ADOBE!!! 🙂

Ann Bens
Community Expert
Community Expert
May 14, 2021

Might want to share the walk through to help other users.