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marliton
Community Expert
marlitonCommunity Expert
Community Expert
August 6, 2021
Question

Problem videos DJI Mimo with front iPhone camera.

  • August 6, 2021
  • 2 replies
  • 1831 views

Hi. I record videos using the DJI Mimo app (using an Osmo mobile) with an iPhone 11 and I founded a weird problem in Premiere with the videos recorded with the frontal camera:

 

  1. When I add those videos to the Project panel, the preview of the icon is rotated 180 degrees (with the Icon or Freeform view activated). There is not preview when I hover the pointer on the icon but when I drag the preview square, the preview works.
  2. When I add the videos to the Source panel, there is no preview at all, just a black color.
  3. When I add the videos to the Timeline, the preview is black but when I play the video it preview correctly (but rotated 180 degrees).

 

I'm working with the latest Premiere version (15.4.0) and with the latest beta version. With both versions I get the same problem. Mi computer is a MacBook pro 13in M1 16 Gb ram. The videos recorded with the same app but with the back camera doesn't have problems. I appreciate any help or guide for fix that issue.

 

This is one of those videos: http://marliton.com/varios/tmpborra/DJI_20210707_121604_974_video.mp4 

 

This topic has been closed for replies.

2 replies

A
Arnold344382071r7p
Participant
June 17, 2024

Hi!

 

Finally I think I found the solution! 🙂

(First step, if you want: Lumetri color: basic correction: auto)

And here is the essential part:

export settings: effects: tone mapping: hue preservation (good for iPhone HDR)

If you choose the right tone mapping method when you export the file, you will happy with the result...

S
Community Manager
Sumeet_Kumar_ChoubeyCommunity Manager
Community Manager
August 6, 2021

Hi Marlon Ceballos,

 

Sorry about the poor experience. Please try to switch the Renderer to Mercury Playback Engine Software Only & let us know if it's restoring the preview.

 

Thanks,

Sumeet

marliton
Community Expert
marlitonCommunity ExpertAuthor
Community Expert
August 6, 2021

Thanks for your response. I can't make that switch in my Macbook Pro M1.

 

Marlon Ceballos
Ann Bens
Community Expert
Ann BensCommunity Expert
Community Expert
August 6, 2021

I would convert the file to an edit friendly codec such as Prores 422 HQ.

Besides its variable framerate which also can cause strange issues.

Shutter Encoder encoding|converting video FREE PC|Mac

I tried the clip and after converting it looks normal.

I recognized the place: Villa de Leyva - Colombia.

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