Problem wiht keyboard shortcuts

Forum|Forum|1 year ago
August 30, 2024
1 reply
1058 views

I have lost my keyboard settings after a reinstallation. I have tried to recreate them correctly. I also placed a keyboard file from my other computer, where the shortcuts work properly, into the folder with the keyboard shortcut files, but it doesn't work on the keyboard. Can anyone help? 🙂

Error or problem

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Averdahl

Community Expert

I have lost my keyboard settings after a reinstallation. I have tried to recreate them correctly. I also placed a keyboard file from my other computer, where the shortcuts work properly, into the folder with the keyboard shortcut files, but it doesn't work on the keyboard. Can anyone help? 🙂

By @Bauloni

You should place the kys-file in C:\Users\Username\Documents\Adobe\Premiere Pro\24.0\Profile-Username\Win on a windows machine, but just doing that wont change anything. So, in Premiere Pro press Ctrl+Alt+K and then go to Preset and select your own keyboard shortcuts.

Its a similar file path on the Mac as well.

BauloniAuthor

Participating Frequently

Thank you - but that's precisely what i've done, and it stil doesn't work... Very strange... Seems to be at deeper lying problem... 🙂

Averdahl

Community Expert

Thank you - but that's precisely what i've done, and it stil doesn't work... Very strange... Seems to be at deeper lying problem... 🙂

By @Bauloni

If you have placed the .kys file in the Win-folder it should work. If not, resetting the Preferences often solves the problem. Close Premiere Pro and launch it again but this time while pressing and holding down the Shift-key. This will bring up the dialog were you can check Reset app preferences and the click on Continue.

When done, press Ctrl+Alt+K and then go to Preset and select your own keyboard shortcuts. Hopefully it works this time.

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