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Legend
May 29, 2023
Question

Problem with a complex project

  • May 29, 2023
  • 2 replies
  • 430 views

So I've been postproduction supervisor on a complex documentary proejct with I think about 40 tb of material, most of it 4K 2 camera multicams...  and 3 or 4 camera multicam performance shoots...  And a lot of archival material of varied formats.  I was not onboard at the start of the project and the first person organizing the project was something of a loose cannon...   

The clients got a imac pro with 64 gigs of RAM and has the latest OS update and up to last week we were running Premiere 23.2.   The client updated to Premiere 23.4 and the project would hang as it was trying to load.  I tried to create a new project and import it but Premiere would hang (spinning beachball)...  I took the raid with the media offline and the project still wouldn't load, but was able to create a new project and import the old project.  Saved the new project and then quit premiere, remounted the raid and although I was able to open the project, when I tried to load the latest sequence, Premiere would hang...  We reverted to Prmeiere 23.2 and could then open the project.   

 

We've been having recurring problems with outputting long sequences over the last couple of months...  One of my first troubleshooting steps before while we were still running premiere 23.2 was to create a new project and attempt to import the existing project...  Got a warning that the project was corrupt.  But the project would open directly without issues.. 

 

My instinct is that there's some corrupt media that's causing the issues...  I've noticed some .vts files in the project which were from an archival dvd...  and when loading the project occasionallyl get warnings about media not being able to be imported...  but we don't get these everytime and am not always able to access the error messages in the events panel...

 

My client just wants to proceed using bandaids to address each issue as it appears while I think it's worth digging into the media to see if we can find anything obvious.    And the fact is, everytime we face a problem, I'm able to figure out a way to get past it...  Sometimes takes an hour, sometimes 3 or 4 hours.  And in my experience, problems can evolve til your SOL...    And thinking bringing the project in to productions might be a good idea, but the client doesn't want to do this at this point.

 

Any ideas how to proceed.

 

I'm gonna shlepp my macstudio into his studio tomorrow to see if it works any better...

 

Will post back.  

 

Thanks as always

This topic has been closed for replies.

2 replies

Remote Index
May 30, 2023

Hi Michael Grenadier,

 

You have my sympathies.

 

The only thoughts I have are two pronged:

1. How big is the project file? Consider doing a methodical breakdown to a production if it does not currently exist as such. By this I mean a series of projects in the production to hold source clips, and a series of projects in the production to hold sequences.

2. Consider creating a new, separate, empty project and importing all media folder by folder (or type by type) to see if you encounter any issues on import. If the import goes okay, create new sequences which include all media, again just to see if any problems arise.

 

I have other vague thoughts from there, but that's where I'd start.

 

R.

 

 

 

Legend
May 30, 2023

thanks for your thoughts...  My client is resistant to moving to productions at this "late" stage, although there's alot of editing still to be done.    Since I get the error message when I try and import the project into a new project with the media online, I'm thinking that this may be the fastest way to isolate the problematic files...    Hopefully my client will allow me an hour or 2 to dig into this issue.  Will keep you all posted.  This forum is an incredible resource and I'm grateful that adobe supports it the way they do...

R Neil Haugen
Legend
May 29, 2023

I'm wondering if your idea of possible trouble from a few corrupt files might be a good place to start. Though finding the critters might be a pain in the patooshy. Big time.

 

Neil

Everyone's mileage always varies ...
Legend
May 29, 2023

But whatever time it takes, if I'm constantly putting out fires...  and if the problem snowballs...  I think I'd start with the archival material...    We'll see if there are any issues when I bring my macstudio in...  and the failure to import a project with the media online is a relatively quick way to see if the problem persists...   It's been worrying me for the last few months.

R Neil Haugen
Legend
May 29, 2023

You have all my sympathy. Stepping into large poorly organized projects is very often a miserable experience.

 

Neil

Everyone's mileage always varies ...