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Cristian Manieri - Roma
Participant
March 13, 2022
Answered

problem with adobe premiere Graphic import

  • March 13, 2022
  • 16 replies
  • 5513 views

hi all, i have a problem with adobe premiere, when i import graphics titles on the premiere timeline i have this problem:
"error in importing graphic templates an error occurred in the download from the Adobe Stock server "

or "Motion Grafich template is corrupt ".
kindly someone can help me, I have a subscription on Adobbe creative and both on Adobe Stock.
thanks Cristian

    Correct answer jstrawn

    There was a problem that just came up when applying a Stock mogrt from Pr's EGP. The problem has been fixed internally and will be in the next public beta build of PrPro. In the meantime, you can use stock.adobe.com to download the mogrt you want and then install it in Pr.

    We saw no problem in the most recent released public version of PrPro (Pr23.1 build 86) so if you're using that version and seeing a problem when trying to apply stock mogrts, we will need more info. Starting with the name of the mogrt you are having trouble with.

    16 replies

    jstrawn
    jstrawnCorrect answer
    Legend
    December 21, 2022

    There was a problem that just came up when applying a Stock mogrt from Pr's EGP. The problem has been fixed internally and will be in the next public beta build of PrPro. In the meantime, you can use stock.adobe.com to download the mogrt you want and then install it in Pr.

    We saw no problem in the most recent released public version of PrPro (Pr23.1 build 86) so if you're using that version and seeing a problem when trying to apply stock mogrts, we will need more info. Starting with the name of the mogrt you are having trouble with.

      M1Storyteller
      M1Storyteller
      Inspiring
      December 21, 2022

      Unfortunately, I am seeing the problem with Pr23.1 build 86.

       

      Additionally, any idea why the "Save To Library" option isn't working via stock.adobe.com?

      jstrawn
      jstrawn
      Legend
      December 21, 2022

      How long have you been seeing the problem for?

      caroline_edits
      Community Manager
      caroline_editsCommunity Manager
      Community Manager
      March 14, 2022

      Hi Cristian!

      Can you find the motion graphics template on stock.adobe.com and try to download it from there? Does this happen on all motion graphics or just one template in particular? 

        C
        Cristian Manieri - RomaAuthor
        Participant
        May 16, 2022

        I solved it, thank you for the reply.
        regards

        Peru Bob
        Community Expert
        Peru BobCommunity Expert
        Community Expert
        May 16, 2022

        Please post your solution so that others might benefit from it.

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