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dimitris29419036n350
Participant
April 15, 2023
Question

problem with essential sound

  • April 15, 2023
  • 2 replies
  • 2272 views

Hello , im trying to add music to my videos from essential sound and when i pick the music i like 

and press the "add to project" a message is poping : "failed to add element to cc libraries (CC library not found))

can you help me please?

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2 replies

D
defaultqx07g36n194l
Participant
May 22, 2023

Any luck with this issue? I'm also unable to add Essential Sound using the cart. Click the cart and I just get a box with a spinning ring, forever. I've tried the resets. I haven't changed anything.

Peru Bob
Community Expert
Peru BobCommunity Expert
Community Expert
April 15, 2023

Try resetting the preferences:
https://community.adobe.com/t5/premiere-pro/faq-how-to-reset-trash-preferences-in-premiere-pro/td-p/8236158?page=1

If that doesn't work, try resetting the Workspaces:
Reset a workspace
Reset the current workspace to return to its original, saved layout of panels.
1. Do one of the following:
• Click the Workspace menu icon and select Reset to Saved Layout.
• Choose Window > Workspace > Reset to Saved Layout.
from here:
https://helpx.adobe.com/premiere-pro/using/workspaces.html

If that doesn't work, try Preferences > Audio Hardware and set Input to None.

If that doesn't work, try creating a new project and import the old one into it.

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