Problem with media import

Forum|Forum|4 years ago
February 16, 2022
3 replies
349 views

I'm trying to import a 5 hour .mp4 file to an Adobe Premiere Pro. It's only bringing in 3 hours and 22 minutes. Is there a file size limit? How do I get it to import the entire 5 hours into the project file so I can edit it?

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J

JprettyDES1500Author

Participating Frequently

I tried to convert using Handbrake to a constant frame rate. The software stopped converting the file at the exact spot that Premiere will bring the data in (3hrs 22 minutes). Any ideas?

Kevin J. Monahan Jr.

Community Manager

Hi JprettyDES1500,

Sorry about this development. It sounds like your source file has some sort of corruption at that timecode stamp. That can happen with these files that are so long on duration and are from screen captures or other streaming sources.

Often, you have to convert the file into two parts: one before the problem occurs and one after it's completed. Is that possible to do? Another thing to try is to convert the file to something like ProRes LT. Some editors prefer not to go down that road because of large file sizes, but it also would be on my list of things to try.

Anyway, come back after trying these things. I think they could get you back on track.

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

J

JprettyDES1500Author

Participating Frequently

Thanks Ann. The original video file is an .mp4 created by Zoom. Here's what I found on Zoom's technical support page:

Note: With version 3.5 and above, the MP4 recording is a single-resolution with fixed frame rate format to ensure better compatibility with media players. Versions prior to 3.5 are created using individual MP4 files and are multi-resolution with variable frame rate format.

I'm pretty sure my video falls under the "fixed frame rate" format, which is the same as "constant frame rate," correct?