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NicoButtaf
Participant
February 19, 2017
Question

problem with my UHD screen

  • February 19, 2017
  • 1 reply
  • 507 views

Dear all,

first of all sorry for my english, i'm french.

I bought a new laptop : an Asus Zenbook Pro with a i7660 hq, a gtx 960m and a UHD SCREEN.

I'm working on CC v9.0 because the last one does not work with my Graphic card (cuda is impossible). that is why i downgraded PPCC.

It is a problem but not a big one.

As i said, i want to use my UHD sreen, it is easiest to work on a 15.6''. however i have latency when i move my mouse with a cutter for exemple. it is very very frustrating... it is not fluid

check the video attached for a well understanding.

Thanks to all in advance 🙂

This topic has been closed for replies.

1 reply

kulpreet singh
Inspiring
February 20, 2017

Hi Ratifoiseur,

How exactly is your external monitor connected?

Please help me with the system specifications (in detail).

Which version of video driver is currently installed on your machine?

NVIDIA Driver Help | NVIDIA

Thanks,

Kulpreet Singh

NicoButtaf
Participant
February 20, 2017

Hi !

it is not an external monitor, it is my laptop screen.
here my system config:

  • Asus ZenBook Pro UX501VW-FI252R 4K
  • Intel® Core™ i7-6700HQ 2.60 GHz ~ 3.50 GHz
  • Windows 10 Professionnel 64 Bits
  • Intel® HM170 Express Chipset
  • 16Go DDR4 2133 MHz SDRAM
  • 15.6" 16:9 IPS UHD mat (3840 x 2160)
  • NVIDIA® GeForce® GTX 960M 2Go GDDR Vram
  • 512Go SSD Sata

my Nvidia driver is 353.84....

Thanks a lot !

kulpreet singh
Inspiring
February 20, 2017

Please update the video drivers: NVIDIA DRIVERS GeForce Game Ready Driver WHQL

Reboot your system and run Premiere again.

Thanks,

Kulpreet Singh