Skip to main content
zeldag64563063
zeldag64563063
Participant
September 11, 2023
Question

Problem with premiere pro 23.4.0 and mac OS big sur 11.7.8

  • September 11, 2023
  • 1 reply
  • 425 views

I have an intel macbook pro with 32 GB of ram (2.3 GHz 8-core intel Core i9)

I am editing with Adobe premiere pro 23.4.0 and it is verrry slow. every time I move the cursor in the timeline or in any window it slows down and starts spinning. is there something I can do to fix this?

This topic has been closed for replies.

1 reply

Kevin J. Monahan Jr.
Community Manager
Kevin J. Monahan Jr.Community Manager
Community Manager
September 19, 2023

Hi @zeldag64563063,

I got your message. Thanks so much for the response. I apologize that the community was unable to solve your issue. At this time, please contact assisted support directly to help you find a solution to this problem. The chat pod is in the lower-right corner of the screen there. Ask for the “video queue” to reach our digital video specialists. I hope they can help you. Let us know what they say so that the community can stay informed and help others having trouble with the same situation.

 

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices