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Shamgar
Participant
May 10, 2023
Question

Problem with source monitor losing ability to do in and out points

  • May 10, 2023
  • 4 replies
  • 488 views

For whatever reason, the UI in my source monitor messes up and I'm no longer able to see the scrub bar or create In / Out points (See screenshot). I have to reboot the program to get it back, but it ends up messing up again after not too long. I've had this problem pop up pretty regularly for a year+ now.

 

Premiere Pro - Ver 23.3.0 (build 61)

14" Macbook Pro

Apple M1 Max

32GB RAM

OS Ventura 13.3.1 (a)

 

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    4 replies

    S
    ShamgarAuthor
    Participant
    March 7, 2024

    Sorry, I just noticed these respones (a year later). I haven't had the problem for a while, thank you fo addressing it!

    Francis-Crossman
    Community Manager
    Francis-CrossmanCommunity Manager
    Principal Product Manager
    May 18, 2023

    Thanks @Ann Bens.  I tracked down our internal bug and it indeed is related to loading audio clips. We have a fix in beta now!

      Ann Bens
      Community Expert
      Ann BensCommunity Expert
      Community Expert
      May 18, 2023

      This issue has been around for a very long time now.

      I see it mostly on audio clips.

       

      Close panel and open by double clicking on clip in project panel or timeline.

      Francis-Crossman
      Community Manager
      Francis-CrossmanCommunity Manager
      Principal Product Manager
      May 18, 2023

      @Shamgar are you able to reproduce this bug consistently?  What are the steps to make this happen?  I've seen this myself occasionally but can't reproduce it when I try, making it a very tough bug to fix.  Any help from you would be very appreciated.    

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