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Participant
February 14, 2022
Question

Problemas con Premiere Pro 2022

  • February 14, 2022
  • 2 replies
  • 121 views

Hola Comunidad buen día, recien actualice el Premiere Pro y comence a tener problemas se al principio de un proyecto todo bien pero encuanto empiezo a trabajar el proyecto se congela la imagen, y no fucniona, queria aber si alguien tuvo este problema y como lo soluciono.
Pd: utilizop un Razen AMD 7 3600, 64 Gb de RAM a 3600 MHz, RTX 3060, y el proyecto esta respaldado en unidades de alamcenamiento M.2 

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2 replies

Peru Bob
Community Expert
Community Expert
February 19, 2022

Delete the Media Cache and Media Cache files:
https://community.adobe.com/t5/premiere-pro/faq-how-to-clear-your-media-cache-in-30-seconds-in-premiere-pro-2020/m-p/11017257/thread-id/260446?page=1

If that doesn't work, try resetting the preferences:
https://community.adobe.com/t5/premiere-pro/faq-how-to-reset-trash-preferences-in-premiere-pro/td-p/8236158?page=1

If that doesn't work, try resetting the Workspaces:
Reset a workspace
Reset the current workspace to return to its original, saved layout of panels.
1. Do one of the following:
• Click the Workspace menu icon and select Reset to Saved Layout.
• Choose Window > Workspace > Reset to Saved Layout.
from here:
https://helpx.adobe.com/premiere-pro/using/workspaces.html

If that doesn't work, try Preferences > Audio Hardware and set Input to None.

If that doesn’t work, try updating or rolling back your graphics driver directly from the video card manufacturer’s site. If NVIDIA, do a clean installation of the latest Studio Driver (NOT the Game Driver)

If that doesn't work, try creating a new project and import the old one into it.

Adobe Employee
February 19, 2022

Hi Chema23158813vow9,

 

We're sorry about the poor experience. Are you experiencing this with any specific project or all the projects? Also, have you tried resetting app preferences & checked if it's helping?

 

Thanks,

Sumeet