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apollo5
Participant
August 21, 2024
Question

Problems with Envato Plug-in

  • August 21, 2024
  • 2 replies
  • 712 views

It's not opening. I have already used it but now it's just a black screen

    This topic has been closed for replies.

    2 replies

    Kevin J. Monahan Jr.
    Community Manager
    Kevin J. Monahan Jr.Community Manager
    Community Manager
    August 22, 2024

    The status of this bug report is updated.

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    bbb_999
    Community Manager
    bbb_999Community Manager
    Community Manager
    August 21, 2024

    What version of PPro is that? 
    Have you upgraded PPro, since Envato last worked? 

    The behavior in the screenshot looks like you're trying to load an unsigned panel; how did you install the Envato extension?

      Kevin J. Monahan Jr.
      Community Manager
      Kevin J. Monahan Jr.Community Manager
      Community Manager
      September 4, 2024

      Hi @apollo5,

      I'll move your report to the "Discussions" forum while we await your response.

       

      Thanks,

      Kevin

      Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
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