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Emmanuelle25999800r5fe
Participant
September 7, 2022
Answered

Problems with M1 exported files in Premiere

  • September 7, 2022
  • 2 replies
  • 731 views

Hey,

When I do export on my M1 with Premiere Pro everything works and I have a good quality of rendering BUT when I try to watch the video on another device like a PC for example, the video is totally damaged (size changed, bad images...) and sometimes I don't even have any images just sound. Same thing when I try to upload on plateforms like Vimeo (that I used to do very often with my previous Mac), the video has such a bad resolution...

Thank you for your help!

This topic has been closed for replies.
Correct answer Emmanuelle25999800r5fe
Hello,

We have found out what was the problem! We had to uncheck the box "VR" that
was checked in Media Encoder. Now it works!

Thank you

2 replies

Ishan Y
Community Manager
Ishan YCommunity Manager
Community Manager
September 8, 2022

Hey Emmanuelle25999800r5fe,

 

Sorry about the issue. Which version of Premiere are you currently working on? Could you share export settings and let us know if you see this issue while rendering specific type of source files? Also, try importing the rendered video back to Premiere and let us know if the playback in okay? 

 

Thanks,

Ishan

E
Emmanuelle25999800r5feAuthorCorrect answer
Participant
September 22, 2022
Hello,

We have found out what was the problem! We had to uncheck the box "VR" that
was checked in Media Encoder. Now it works!

Thank you
    A
    Anonymous
    September 8, 2022

    Same here. I've run through previous conversations on this and no solutions for me. 

     

    Just purchased M1 Max and exporting sequences that previously had no issues, suddenly getting green frames, choppy skipped frames. It's embarrassing to send to clients.

     

    I have to use an older version of Premiere for workflow purposes across a huge organisation, and this new computer that was meant to speed up my efficiency is now making me pull hair.

    Ishan Y
    Community Manager
    Ishan YCommunity Manager
    Community Manager
    September 8, 2022

    Thanks for sharing the screenshot, Nicola. Could you share the information I asked for in my previous message? That would help us better understand this issue.

    A
    Anonymous
    September 8, 2022

    Exporting to H264. Screenshot below. These are settings I used with previous computer with no glitches. 

     

    Using Premiere 15.4.1 Buld 6

     

    The issue is not there with renders but will still export with glitches even if pre-rendered. 

     

    The issue is not there if re-imported back into Premiere, but seems to be present with a variety of external video players.

     

    Thank you!

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