My Program Monitor just wen dark; not for the first time. In Copy 2, of a new Project, with a single clip, I was fooling with time settings and the "rubber band," then going back to Opacity; which is at 100% The clip displays on the source monitor. I dragged another clip onto the timeline, and later removed both clips, then returned the unedited clip; no change. Oh I also removed the Sound track at tome point. But this same thing has happened in totally different scenarios. The solution, this time, was to simply open Copy 1. I will save "copy 2",so I can go back to it later. What am I missing? Title edited for better search by mod

mikecox_

Inspiring

Question

Program monitor goes dark for no apparent reason

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My Program Monitor just wen dark; not for the first time.
- In Copy 2, of a new Project, with a single clip, I was fooling with time settings and the "rubber band," then going back to Opacity; which is at 100%
- The clip displays on the source monitor.
- I dragged another clip onto the timeline, and later removed both clips, then returned the unedited clip; no change.
- Oh I also removed the Sound track at tome point.
But this same thing has happened in totally different scenarios.
The solution, this time, was to simply open Copy 1.
I will save "copy 2",so I can go back to it later.
What am I missing?

Title edited for better search by mod

Averdahl

Community Expert

I would start with updating the drivers for the GPU: NVIDIA RTX / Quadro Desktop and Notebook Driver Release 470 R470 U18 (475.14) | Windows 11 (This is driver version 475.14)

Does this happen only in Premiere Pro?

I had similar problems some years ago and in my case the monitor went black for a a second here and there in all applications and it turned out that my DisplayPort cable that goes from the GPU to the monitor were bad. Bought a new one that others with the same issue recommended and that solved the issue. It was so long ago, so i don´t remember the brand.

What am I missing?

By @mikecox_

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mikecox_Author

Inspiring

Thanks for your responce, but my issure isn't intermittent; my screen goes blank and stayes blank.

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Using Win 11

S

Sumeet_Kumar_Choubey

Adobe Employee

Hi mikecox_,

We would need more details to get this preview issue checked. Please let us know the system specs (CPU, GPU & RAM). Also, as MarekMularczyk suggested a screen recording or screenshots of your workflow would help us understand the issue better.

Thanks,

Sumeet

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mikecox_Author

Inspiring

Here is the data you requested:

CPU: ntel(R) Core(TM) i9-10885H CPU @ 2.40GHz (2.40 GHz)
GPU: NVIDIA Quadro RTX 3000, 6 GB GDDR6
Installed Ram: 32.0 GB (31.7 GB

But this problem is not universal; i.e. the problem occurs infrequently and only with some proj files, so I doubt professors, or memory, have standing; as it were.
That said, is it possible the answer might be found in the file where this has occurred?

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Using Win 11

MarekMularczyk

Community Expert

Can you provide us with some screenshots to illustrate the issue you're experiencing?

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