Skip to main content
Z
Zied25578280ptfb
Participant
August 9, 2022
Question

ProRes RAW can't be decoded

  • August 9, 2022
  • 2 replies
  • 1569 views

Hi,

I'm using AMD Ryzen 7 5800H, 32 Gb RAM, Nvidia GeForce RTX 3060 GPU, Premier Pro v22.5. I have followed all instruction from Adobe : https://helpx.adobe.com/x-productkb/multi/prores-raw-support-adobe-video-applications.html

But Premiere Pro still does not decode ProRes Raw files on import. Also tested on Premiere Pro beta v23.0 with the same result.

Is there any solution ?

2 replies

M
Adobe Employee
Mayjain17122444
Adobe Employee
May 14, 2026

Hi All,

Sorry for the inconvenience caused. We have significantly improved ProRes RAW support in the latest Beta builds (26.5 onwards), and have also addressed several long-pending issues on Windows systems, especially on AMD CPU/GPU configurations.

Please try the latest Beta build and let us know how it behaves on your setup. We would greatly appreciate your feedback from the Beta builds.

More details are available in this forum post:
https://community.adobe.com/announcements-732/new-in-beta-improved-prores-raw-support-1561616

While we do not recommend using Beta versions for production workflows, the Beta installs separately from the release version and can safely be used for testing the fixes.

Please let us know how things look on your end after testing the Beta build. We sincerely appreciate your patience, continued support, and everyone who helped highlight and investigate these issues.

Thanks,
Mayjain

Kevin J. Monahan Jr.
Kevin J. Monahan Jr.
Legend
August 9, 2022

Zied,

Did you install this? https://support.apple.com/kb/DL2033?locale=en_US

Have you tried Premiere Pro Beta?

 

I hope we can get this working.

 

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    Z
    Zied25578280ptfbAuthor
    Participant
    August 10, 2022

    Kevin,

     

    I have already installed Apple ProRes RAW for Windows 1.3 and also tried Premiere Pro beta v23. All drivers are up to date but both PP and PP beta can't decode ProRes RAW...

    Kevin J. Monahan Jr.
    Kevin J. Monahan Jr.
    Legend
    August 10, 2022

    Rather a stumper, Zied, Sorry! I think it may be a bug with your specific hardware. Do you have any other hardware attached, like another GPU? In Project Settings which renderer are you using? CUDA? 

     

    Let me know.

     

    Thanks,
    Kevin

    Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices