prores raw video could not be decoded

Forum|Forum|1 year ago
April 26, 2024
3 replies
3431 views

Latest Win 11

Latest Premiere Pro 2024

latest Apple ProRes RAW for Windows 1.3

RTX 4070ti with latest drivers

Adobe Premiere Pro set correctly: File > Project Settings > General > select Renderer: Mercury Playback Engine GPU Acceleration (CUDA) following the guide:

https://helpx.adobe.com/x-productkb/multi/prores-raw-support-adobe-video-applications.html

and I'm still getting the "prores raw video could not be decoded" error, visit https://www.adobe.com/proresraw (which does not exist).

I'm trying to open ProresRAW recorded with Ninja V & Nikon Z6. I know it worked (even though not great) in the past, but now I can't even open the files in Premiere Pro.

Can anyone help please?

How to

Correct answer Carlo272379197o68

Try this, it worked for me. Published the solution on my youtune channel 🙂

https://youtu.be/Ktfr4StvHi8?si=T7_E62Ug0KNCTkZw

jamieclarke

Community Manager

Hi @Alexandr370203361huv - Are you still having this issue with your Nvidia GPU?

Thank you Carlo for your workaround while we work to solve this issue for users with AMD.

S

Sooks Media

Known Participant

I'm having this issue on my MSI Laptop. I switched it to the discrete graphics mode, where my integrated GPU doesn't show in device manager, and I still have the same issue. Any help is appreciated.

Ishan Y

Community Manager

I'm sorry to hear that. Could you share your system specifications (OS, OS version, CPU, GPU) and current Premiere Pro version? Please also share your GPU driver version.

Thanks,

Ishan