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KazuTa
Inspiring
January 7, 2025
Answered

proxy icon - link broken

  • January 7, 2025
  • 1 reply
  • 429 views

I have a project where the proxy toggle icon shows a broken proxy link. I tried detaching the old proxies and right click / Create Proxy. But the new proxies still show a broken proxy icon. 

    Correct answer PaulMurphy

    The proxy icon with a diagonal line through it indicates that proxies have been disabled. However, the proxies are still linked and can be re-enabled by clicking the Toggle Proxies button. Note that there isn’t an icon for “bad” proxies. If they go offline, Premiere Pro will prompt you to relink them.

    If a clip has the proxy icon (with or without the line), it means a proxy file is attached. You can confirm this by selecting the clip in the timeline and navigating to File > Get Properties for > Selection. This will open a window showing detailed information about the original media and proxy, including their file paths.


    One common issue with proxies involves accidentally attaching the original file as the proxy file, which can cause sluggish performance. A useful way to avoid this mistake is to add a watermark to your proxies during creation. This makes it easy to distinguish between the original media and proxies in the Program Monitor.

    1 reply

    P
    Community Expert
    PaulMurphyCommunity Expert
    Community Expert
    January 8, 2025

    When the proxy icon link appears broken, it typically means that proxies are disabled, not unlinked.

    To re-enable proxies, click the Toggle Proxies button in the Program Monitor. If the button isn’t visible, you can add it by clicking the "+" button (Button Editor) in the Program Monitor and dragging the Toggle Proxies button to the toolbar.

     



    K
    KazuTaAuthor
    Inspiring
    January 8, 2025

    So, does this icon below mean the proxies are turned off/disabled, not that the links are broken or that the proxies are bad?

    I thought that this icon meant the proxies were bad and needed to be remade (the project is acting very sluggishly, it takes over 20 seconds to load a 6k clip when I'm navigating clip to clip within a sequence).

     

    And, when the proxies are turned on, this is what the icon looks like in the Source or Program monitor?

    Strangely, the icon above showed up on a clip that does not have a proxy attached. Does this icon only mean, "if there's a proxy attached, then the proxy is active and the raw footage is not; but if there's no proxy, then the raw footage is active"?

    P
    Community Expert
    PaulMurphyCommunity ExpertCorrect answer
    Community Expert
    January 8, 2025

    The proxy icon with a diagonal line through it indicates that proxies have been disabled. However, the proxies are still linked and can be re-enabled by clicking the Toggle Proxies button. Note that there isn’t an icon for “bad” proxies. If they go offline, Premiere Pro will prompt you to relink them.

    If a clip has the proxy icon (with or without the line), it means a proxy file is attached. You can confirm this by selecting the clip in the timeline and navigating to File > Get Properties for > Selection. This will open a window showing detailed information about the original media and proxy, including their file paths.


    One common issue with proxies involves accidentally attaching the original file as the proxy file, which can cause sluggish performance. A useful way to avoid this mistake is to add a watermark to your proxies during creation. This makes it easy to distinguish between the original media and proxies in the Program Monitor.

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