Inspiring

Question

proxy media and full resolution media must have matching audio channels

Forum|Forum|3 years ago
January 24, 2023
52 replies
6136 views

I feel like you should be able to attach proxies to full resolution media based on video and not just audio - I have hours worth of proxies that a DIT made and the audio channels don't match the source files so I can't connect them.
I can do this the traditional way, working with proxies, until picture lock, unlinking and then re-linking to full resolution media, however I'd prefer to have both on hand in Premiere.

Editing and Playback

L

leos40087889

Participant

Totally agree, this feels like another example where Premiere doesn't support more professional workflows. Often times I get transcodes with embedded multi channel audio that it would be great to be able to link to the raw rushes so that I can do resizes etc but this isn't possible due to the 'audio channels do not match' situation. WTF do audio channels have to do with picture?! Let me do my work Premiere!

Kevin J. Monahan Jr.

Community Manager

Hi,

I read your note. Have you tried using proxies using H.264 in a QuickTime container? See if that works for you.

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

noahshipman

Inspiring

It is mid-2025, Adobe. Please fix this. It is ridiculous for something so small to completly upheave my workflow and cost me so much time

S

sarah_4904

Participant

Had this issue today with Adobe Premier 2025 - so it's not been fixed. After various attempts heres what worked for me:

1. create a backup your project file

2. open your project file

3. right click your footage bin, click Proxy and click "DETACH proxies"

4. right click on your footage bin, click Proxy and then click "Reconnect full resolution media"

5. reconnect to the raw footage and your done

Hope this helps someone and hope adobe sort this issue out as it's a proper head scratcher with such a simple solution!!

J

Jonagrey

Participating Frequently

Project Bin --> Select all the footage --> Right Click "Modify" --> Audio Channels, Select the appropriate number (I.e.: so if its 2 channels, then swap everything to left and right for 1 and 2). Then link it again

Kevin J. Monahan Jr.

Community Manager

Hello @FeedbackCommunityMember,

Thanks for the message. It’s been a long time since you filed this bug. I apologize for the lack of a response. Are you still having this issue? This is likely fixed with the latest version with QuickTime .mov file availability and using this format for proxies. Can you check?

I'll move your post to the Discussions board while we await your information.

Thanks, 

Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio

T

tincolor

Participant

I have a similar problem. The original footage was filmed in r3d and the proxies were made through premiere as Quicktime files. This problem has been such a headache for years and is honestly one of the growning number of reasons I'm waiting to leave the Adobe ecosystem as soon as possible.

robbiem42595415

Participating Frequently

I second the comment below, 'Need to be able to make custom proxies and have audio 'same as source' to avoid this issue.'

Almost 2023 and this mess still hasn't been fixed. I still get relink errors when changing drives, EVEN when generating all proxies in premiere using the ingest system.

E

Ethan Spiro

Participant

Need to be able to make custom proxies and have audio 'same as source' to avoid this issue.

J

Jaime Mateo22874800kp47

Participant

Shot High Frame Rate footage, which by default has no audio, and get this annoying error. Shooting Canon Raw CRM files, the Canon c500 generates proxies on camera and can't effin use them... so annoying having to render hundreds of proxy files for all that footage I already have....

combat films

Known Participant

This is not a permanent solution but a work around that seems to be working for now.
When you create the proxies make sure your proxy preset has the same channel layout as the original file. Mine come with 4 mono tracks so I made sure to include that in my preset.
Next create the proxies and go into media encoder to ensure it is all working correctly. I have had many issues with it changing my preset to an ingest preset and not adding my custom watermarks etc. Those can be fixed by resetting the proxies in media encoder and ensuring the correct preset and save location are specified.
Also, before hitting start on media encoder make sure to go back to the clips inside Premiere Pro and ensure that the Audio Channels didn't change while creating the proxies. For some reason when I create proxies it automatically changes the Audio Channels from mono to adaptive and this messes with the matching audio channels.
Most of the time when the proxies are finished it all works and the channels are correct. Sometimes, they are not, especially the first clip that starts before I get a chance to fix the original audio channels. In this case detach the proxies and make sure those Audio Channels are correct, then go ahead and reattach them and everything should work fine. Now I can go in and edit the Audio Channels to my liking.

This is no fix and a serious pain and waste of time to my workflow but for now it will have to do. As I've done this with 1000's of clips it has become easy but does add minutes to a workflow that should take seconds.

M

MickeQuick

Participant

I can absolutely confirm that this is possible to achieve via ffmpeg. We are using Iconik as a MAM and the edit proxies automatically generated all have matching audio channels.

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