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kevin.powell@va.gov
Participant
August 16, 2021
Question

PrPro Beta 22 and 15.4 are not listed in Cloud apps to download

  • August 16, 2021
  • 1 reply
  • 203 views

I have finished editing in Premiere Pro Beta and need to transcribe for captions and it can't connect to cloud.  I found in community help to upgrade but PrPro Beta v22 or PrPro 15.4 however they are not showing up in the Creative Cloud menu to download.  I have synced and it says all my apps are up to date and I have seleted downloading OTHER VERSIONS but they are still not listed with all of the previous versions.  Please help... how can I download these version?

 

https://community.adobe.com/t5/premiere-pro-beta/not-able-to-do-the-transcription-unable-to-connect-to-cloud/m-p/12060296

 

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1 reply

Ann Bens
Community Expert
Community Expert
August 16, 2021

Which OS version?

kevin.powell@va.gov
Participant
August 16, 2021

WIN 10

Ann Bens
Community Expert
Community Expert
August 16, 2021

Sign out,

reboot,

sign in.

Make sure the CC app is up-to-date too.