PrPro CC17 Stuck on "Open Project" screen when opening project from another computer

Forum|Forum|9 years ago
May 4, 2017
12 replies
6651 views

My team and I have been having this problem for a while, before CC17 but it is persisting even in the newest update 17.0.2. When someone opens a project that was started on another workstation premiere will get stuck partially through opening it. It doesn't time out or show an error. It just never moves from this screen:

We work on a shared storage device (Promax Studio) and everyone has their own IP address to connect to it. We've had some issues with media being offline because of the different IP addresses but this is different. Premiere just stops on this screen no matter how long we leave it (I've left it as much as 8 hours but more than 5-110 mins is enough of a problem). I can't find any thread of a similar issue.

Any thoughts or solution ideas? Thanks!

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excited_Genie16B8

Legend

With any kind of network storage or collaboration, it's probably best to sign up for Adobe Anywhere or Team Projects. If you're not using those services, it's probably best to keep each project on one machine using local drives only.

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BenJaminAwhileAuthor

Participating Frequently

Excuse me, Jim, but are you saying that there isn't a solution to this bug in the software? That the only solution is to use a remote, cloud-based workflow when all of our workstations are in one room? Or that we need to switch to a workflow that is still in Beta like Team Project or invest over $150K in an Anywhere system? These are not an acceptable answers for us. Please tell me there is another solution. We can't be the first one's to have this problem.

Thanks