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Gixxxa75
Gixxxa75
Inspiring
April 28, 2023
Question

Quadro RTX4000 unsupported driver pop up

  • April 28, 2023
  • 2 replies
  • 2254 views

Hi, bit confused with this, is a Quadro RTX4000 really no longer supported its only a 4/5 year old card? Im using the latest studio driver from Nvidia 528.19 which is DCH. Or is the below saying that the magewell capture card  driver might be an issue.?

 

System Components:

Operating System Windows v.10.0.19045.1
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No conflicts to report.

Video NVIDIA Quadro RTX 4000 v.31.0.15.2895
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1. NVIDIA has identified a bug in your driver which might cause random crashes in your Adobe application. Please follow the instructions listed in the linked article.
URL: https://helpx.adobe.com/x-productkb/multi/premiere-pro-and-after-effects-crash-with-recent-nvidia-drivers.html?trackingid=JVLHVYTP&mv=in-product&mv2=pr

Audio 00 Pro Capture HDMI v.1.3.0.4323
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No conflicts to report.

Audio High Definition Audio Device v.10.0.19041.264
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No conflicts to report.

Audio Realtek High Definition Audio v.6.0.9136.1
----------------------------------------------------------------------------
No conflicts to report.

Network Bluetooth Device (Personal Area Network) v.10.0.19041.2846
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No conflicts to report.

Network Intel(R) I211 Gigabit Network Connection v.12.18.13.0
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No conflicts to report.

Network Intel(R) Wireless-AC 9260 160MHz v.22.200.0.6
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No conflicts to report.

Network Microsoft Kernel Debug Network Adapter v.10.0.19041.1
----------------------------------------------------------------------------
No conflicts to report.

Network Microsoft Wi-Fi Direct Virtual Adapter #3 v.10.0.19041.1
----------------------------------------------------------------------------
No conflicts to report.

Network Microsoft Wi-Fi Direct Virtual Adapter #4 v.10.0.19041.1
----------------------------------------------------------------------------
No conflicts to report.

Network WAN Miniport (IKEv2) v.10.0.19041.1
----------------------------------------------------------------------------
No conflicts to report.

Network WAN Miniport (IP) v.10.0.19041.1
----------------------------------------------------------------------------
No conflicts to report.

Network WAN Miniport (IPv6) v.10.0.19041.1
----------------------------------------------------------------------------
No conflicts to report.

Network WAN Miniport (L2TP) v.10.0.19041.1
----------------------------------------------------------------------------
No conflicts to report.

Network WAN Miniport (Network Monitor) v.10.0.19041.1
----------------------------------------------------------------------------
No conflicts to report.

Network WAN Miniport (PPPOE) v.10.0.19041.1
----------------------------------------------------------------------------
No conflicts to report.

Network WAN Miniport (PPTP) v.10.0.19041.1
----------------------------------------------------------------------------
No conflicts to report.

Network WAN Miniport (SSTP) v.10.0.19041.1
----------------------------------------------------------------------------
No conflicts to report.


____________________________________________________________________________

Debug database settings:
All settings default value

2 replies

G
graphics_7096
Participant
June 22, 2025
____________________________________________________________________________
 
System Components:
 
Operating System    Windows v.10.0.19045.1
----------------------------------------------------------------------------
No conflicts to report.
 
Video    Intel(R) UHD Graphics 630 v.30.0.100.9864
----------------------------------------------------------------------------
No conflicts to report.
 
Video    NVIDIA Quadro 4000 v.21.21.13.7783
----------------------------------------------------------------------------
1. NVIDIA has identified a bug in your driver which might cause random crashes in your Adobe application. Please follow the instructions listed in the linked article.
 
2. Your graphics driver will no longer be supported in an upcoming release. Please update to a newer graphics driver.
 
Audio    Intel(R) Display Audio v.10.27.0.12
----------------------------------------------------------------------------
No conflicts to report.
 
Audio    NVIDIA High Definition Audio v.1.3.39.14
----------------------------------------------------------------------------
No conflicts to report.
 
Audio    Realtek(R) Audio v.6.0.9384.1
----------------------------------------------------------------------------
No conflicts to report.
 
Network    Intel(R) Ethernet Connection (7) I219-LM v.12.19.2.57
----------------------------------------------------------------------------
No conflicts to report.
 
Network    Microsoft Kernel Debug Network Adapter v.10.0.19041.1
----------------------------------------------------------------------------
No conflicts to report.
 
Network    WAN Miniport (IKEv2) v.10.0.19041.1
----------------------------------------------------------------------------
No conflicts to report.
 
Network    WAN Miniport (IP) v.10.0.19041.1
----------------------------------------------------------------------------
No conflicts to report.
 
Network    WAN Miniport (IPv6) v.10.0.19041.1
----------------------------------------------------------------------------
No conflicts to report.
 
Network    WAN Miniport (L2TP) v.10.0.19041.1
----------------------------------------------------------------------------
No conflicts to report.
 
Network    WAN Miniport (Network Monitor) v.10.0.19041.1
----------------------------------------------------------------------------
No conflicts to report.
 
Network    WAN Miniport (PPPOE) v.10.0.19041.1
----------------------------------------------------------------------------
No conflicts to report.
 
Network    WAN Miniport (PPTP) v.10.0.19041.1
----------------------------------------------------------------------------
No conflicts to report.
 
Network    WAN Miniport (SSTP) v.10.0.19041.1
----------------------------------------------------------------------------
No conflicts to report.
 
 
____________________________________________________________________________
 
    Debug database settings:
        All settings default value

 

R
RjL190365
Legend
June 22, 2025

Your post is completely off topic. Your Quadro 4000 is not the same GPU as the Quadro RTX 4000 at all. In fact, the Quadro 4000 is about eight years older than the Quadro RTX 4000.

 

And the Quadro 4000 is now long obsolete. Driver version 377.83 dates from all the way back in 2018 and is a security patched variant of a driver that came out in early 2017. Nvidia had completely discontinued all driver updates for all Fermi-architecture GPUs back in March 2018, with security updates lasting only until January 2019. 

    R
    RjL190365
    Legend
    April 28, 2023

    Please downgrade your driver to version 528.49. Everything newer for Quadros/Workstation GPUs have serious compatibility issues with Premiere Pro.

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