Participant

Question

Quicktime Screen Recordings in CC 2017

Forum|Forum|9 years ago
November 16, 2016
13 replies
16899 views

I commonly use Quicktime screen recordings as a part of my projects for work and since updating to CC 2017, Premiere and After Effects seem to have issues with these kinds of files. For instance, if a screen recording is 45 minutes long, when I import it into Premiere it will be something like 6 minutes long. Everything that is supposed to be in the screen recording IS there, however, it's as if the video has been sped up. More curiously, the audio that was recorded in the screen recording is the correct speed, though it gets cut off when the video ends. Has anyone had this issue/can we expect a fix anytime soon?

Current system:

Late 2013 Mac Pro

2.7 GHz 12-Core Intel Xeon E5

64GB RAM

AMD FirePro D700 6144 MB

For screen recordings only:

Early 2011 MacBook Pro

2.2 GHz Intel Core i7

8GB RAM

I've never had this issue with any other version of Premiere/After Effects.

premiere pro

This topic has been closed for replies.

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Byron Cortez

Community Expert

Ey TALink87, easy solution.

When you make screen capture in Quicktime and in the most screen captures applications, the final video you have it'll be in Variable Frame Rate (VFR) and you have to do this.

Open the captured video file in Quicktime player and press Cmd + I and see CPS framerate. In my case is 29,97, but surely you have less than me.

Then, import the captured video in PrPro and right clic, choose Modify / Interpret Footage...

Choose "Assume this frame rate:" option and put the CPS framerate that you see in Quicktime player, then Ok.

The video now it's ok but the audio maybe it's have an issue, do this:

Go to the Quicktime player, open the same captured video and choose File / Export As... / Audio solo...

And then you sync this audio with your video and that's all.

Regards!

Byron.

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wilkum

Participant

This issue is still not fixed. I used Handbrake and a preset frame rate to export video and audio that would stay in sync for CC 12.0.0 (Build 224).

alexishudgins

Participant

Use After effects CS6! Seems to handle the screen recorded footage and audio perfectly.

All I did was dump the footage into a 29.97fps comp and output from there you can then use the footage in Ae2017.

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yellowdogparty

Participating Frequently

It takes way longer to edit things in AE because it's not built for it, but that should work, yeah. If you have to edit anything longer, you might as well just transcode it.

D

DesignEclectic

Participant

HI

I was having the same problem, but discovered an easy fix. Open your screen recording in Quick Time then export the file as a .mov. Then simply drag the new file into premier pro, seems to work fine now. Hope this helps!

8

845a

Participant

Just confirming that I too have the same problem [currently using PP CC 2018 v12 build 224] and importing QT screen recording clips are being shortened. I tried DesignEclectic's "easy fix" but that isn't working but converting my clips using HandBrake works.

Tedious step but I'll take it for now versus using an older version of PP.

D

DesignEclectic

Participant

Hey just to add to my fix, which still works for me. I make the screen recording. Then i save it to desktop. After that I trim the video in QT, then export as a 4k file. Then drag into Premier Pro 2018, works perfectly.

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yellowdogparty

Participating Frequently

I did actually end up switching to Screenflick. When I got the settings right it's been butter every time now. And it doesn't use as many resources so when I record After Effects tutorials, it doesn't slow my system down or get the fans going. Even with QT I had to always nudge everything about 15 frames but there seems to be no lag in my Screenflick recordings. I'd recommend giving it a shot.

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carloss38784673

Participant

Same issue here! That´s very annoying I had to convert the file to another format before adding it to Adobe Premier

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Leleo

Participant

Still having the same problem. I'm currently bypassing it by setting the frame rate manually. Any other ideas or updates?

Y

yellowdogparty

Participating Frequently

That can lead to issues with timing still. I just switched to using Screenflick. It was too much of a pain to deal with and I needed to just move on. On the plus side, there's no discernible delay at all with Screenflick, so I don't have to shift audio 15 frames so that my clicks line up. It also uses a lot less resources to record, so my fans on my video card don't start going nuts in the background. And After Effects is more responsive for my tutorials.

andi_urra

Known Participant

Same problem here. We use Quicktime Player screen capture for the lecture recording service of our university. Up to 2015.2 everything went fine. A bug in Adobe's licensing forced us to make the switch to CC2017. Now the captures have completetly wrong timing. In Davinci Resolve they work perfectly.

Inserting an extra conversion step into our pipeline means a noticeable delay. I hope this will get fixed.

R Neil Haugen

Legend

If it's VFR media, don't hold your breath. Many have requested PrPro handle VFR instead of only CFR for some time. You can batch-convert easily in HandBrake ... IF you set it to a specific frame-rate for the conversion. If you choose same-as-original for frame-rate, it leaves it in VFR no matter that you've clicked the CFR box.

Neil

Everyone's mileage always varies ...

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Andreas Urra

Participating Frequently

Hi Neil, thank you for the Handbrake tipp.

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Coltyn.Seifert13

Participant

What would ideal file format to convert a quicktime screen recording using some sort of media converter?

I guess what program should I use for conversion and then what file format?

bluezaza3

Participant

Same problem. no fix yet.

R Neil Haugen

Legend

By the descriptions of all on this thread, the video playing does up but audio fine, the assumption would be that it is VFR recorded media. Download MediaInfo and drop a file on it. Go into Tree view and see under video whether this is CFR (constant frame rate) or VFR (variable frame rate).

PrPro is by design a program that works only with CFR media. So if that is the case, this isn't a bug you're hitting, it's by design.

Please submit a feature request form (link found on the forum's "overview" page) about this.

In the meantime you would need to convert the media with maybe Handbrake or use a screen capture program that creates VFR media.

Neil

Everyone's mileage always varies ...

Y

yellowdogparty

Participating Frequently

Yes, it's variable, no need to download anything to verify that. Here's the thing, it works fine in 2015.4 so at one point it actually was designed to do it. 2017 killed it.

They've also apparently said they intend to fix it and everyone on the team I've talked to knows it's variable. So I don't know what to tell you but it doesn't seem like it's a use case they don't support.

As for using something else, I rather hate all of the other options available. And QuickTime has the added bonus of being free. Every other package wants to ship with some crap editor and most don't even let you have easy access to the videos they record. Or they need to transcode as well so you end up with gigantic file sizes and longer waits. And the ones that do, also have issues in Premiere. I've tested quite a few of the screen capture softwares and they all have bigger drawbacks than using an old version of Premiere. It just sucks that it works in one version and not the very next one.

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