Skip to main content
Participant
April 6, 2020
Question

Quit unexpectedly

  • April 6, 2020
  • 2 replies
  • 200 views

 why it is happening again and again..

    This topic has been closed for replies.

    2 replies

    Peru Bob
    Community Expert
    Community Expert
    April 6, 2020

    Try resetting the preferences:
    https://community.adobe.com/t5/Premiere-Pro/FAQ-How-to-reset-trash-preferences-in-Premiere-Pro/td-p/8236158

    If that doesn't work, try resetting the Workspaces:
    Reset a workspace
    Reset the current workspace to return to its original, saved layout of panels.
    1. Do one of the following:
    • Click the Workspace menu icon and select Reset to Saved Layout.
    • Choose Window > Workspace > Reset to Saved Layout.
    from here:
    https://helpx.adobe.com/premiere-pro/using/workspaces.html

    If that doesn’t work, try updating or rolling back your graphics driver directly from the video card manufacturer’s site.

    Jeff Bugbee
    Community Expert
    Community Expert
    April 6, 2020

    I see you are running CS6. What OS version are you running? System specs?

    What are you doing when it crashes?

     

    Any additional detail is useful when troubleshooting crashes.