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3 replies

Legend
March 17, 2021

 the first most important question is "does your computer see the raid?"  if it doesn't, there's either something wrong with your computer, the raid or the cabling.    You might also tell us your system specs: OS version, Premiere version, amount of RAM, Hardware specs including graphics card.   And although Kevin's suggestion may seem like voodoo, it's worth a shot.  

toddv37926993
Participating Frequently
March 17, 2021

Thank you for reponding. 
I spent several hours on the Adobe Help line yesterday. We found a work around. Seems like the problem is with the media link. So if I disable the media link I'm able to relink my clips on the RAID. No idea why the media link refuses to acknowledge the RAID drive? But once the link box is unchecked the search box can go into the RAID.

Legend
March 17, 2021

and thanks for closing out the thread (not everybody does this) and thanks for telling us your positive experience with adobe help.  usually we just hear complaints...  

toddv37926993
Participating Frequently
March 16, 2021

Has anyone come up with a way to get Adobe Premiere Pro CC to connect with files on an OWC QX2 Raid?

 

Inspiring
March 17, 2021

Premiere Pro should see a RAID array like any other hard drive.

Kevin J. Monahan Jr.
Legend
January 9, 2020

Todd,

What is the brand of the RAID?

 

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
toddv37926993
Participating Frequently
January 10, 2020
It’s an OWC Q3 housing with 4 2TB 7200 drives
Kevin J. Monahan Jr.
Legend
January 10, 2020

You're in luck, Todd. I'm an old geezer. Very old. Maybe older than your dad.

And I know weird s—


This is probably some BIZARRO thing still going on with OWC drives. 

Read this article. Change the drive's icon, and report back.

Cheers,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio