RAID drive with Premiere Pro

Forum|Forum|6 years ago
January 9, 2020
3 replies
1140 views

Premiere Pro doesn't recognize my RAID! How do I get Premiere to see the video files stored on the RAID?

This topic has been closed for replies.

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Michael Grenadier

Legend

the first most important question is "does your computer see the raid?" if it doesn't, there's either something wrong with your computer, the raid or the cabling. You might also tell us your system specs: OS version, Premiere version, amount of RAM, Hardware specs including graphics card. And although Kevin's suggestion may seem like voodoo, it's worth a shot.

toddv37926993Author

Participating Frequently

Thank you for reponding.
I spent several hours on the Adobe Help line yesterday. We found a work around. Seems like the problem is with the media link. So if I disable the media link I'm able to relink my clips on the RAID. No idea why the media link refuses to acknowledge the RAID drive? But once the link box is unchecked the search box can go into the RAID.

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Michael Grenadier

Legend

and thanks for closing out the thread (not everybody does this) and thanks for telling us your positive experience with adobe help. usually we just hear complaints...