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FeedbackCommunityMember
Inspiring
January 24, 2023
Answered

random audio layers are muted (without mute button activated) since last 04/2018 update!

  • January 24, 2023
  • 73 replies
  • 3247 views
I updated Adobe Premiere Pro CC yesterday (April 2018) and started a new project with 3 audio layers. The first and third layers play back the audio normally. The second layer is muted with mute button being disabled. When you click on Solo button it works but then you have to click on all Solo buttons of course. How can I solve this?
    Correct answer FeedbackCommunityMember
    I MAY HAVE THE SOLUTION:

    I'm going to start by saying - I've never actually found a solution to anything before - however - I have a ten track clip - and am using a recording made on a 10 track field recorder that out put a poly wav for me. When I came to solo tracks there was nothing on several of them and some on others - couldn't fathom it. Checked this thread and despair filled me - as tech problems so often do. AND THEN. I noticed in the mixer, beneath the pan tool a button just to the right with a logo that's a square connected to three little squares 'SET TRACK OUTPUT CHANNEL ASSIGNMENTS' it says if I hover over it (which I have had to do several times with a name as long as that). I clicked that and then checked all the boxes 1-2 , 3-4, 5-6 and 7-8 and then all my mic's cam on - I can solo them and whatever - they are there.

    Hope this is the answer everyone.

    73 replies

    Show previous replies
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    FeedbackCommunityMemberAuthor
    Inspiring
    January 24, 2023
    I have a similar problem but instead of random layers dropping out, it's all layers of audio from random clips.

    I've tried every work around I can find but nothing works.
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    greggt58232662
    Participant
    January 24, 2023
    Adobe, have the professional courtesy to respond to the users on your forums. I work at one of the biggest entertainment companies in the world. We're exclusively on Premiere. If you don't fix these issues I will move the whole department to Avid, Resolve or FCP X. There is an appalling number of bugs on this program.
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    FeedbackCommunityMemberAuthor
    Inspiring
    January 24, 2023
    Solved by coping the contents of the entire sequence and pasting into a new one.
    F
    FeedbackCommunityMemberAuthor
    Inspiring
    January 24, 2023
    Same problem. Audio file randomly muted itself regardless of which track I put it on. Will play when opened in the source viewer but not in ANY of the tracks on the timeline. Just randomly stopped playing from one preview play to the next. On a tight deadline and this is not okay.
    F
    FeedbackCommunityMemberAuthor
    Inspiring
    January 24, 2023
    Wow, they still haven't fixed this. It's really infuriating that we pay a subscription for this. So many of us depend on this software for our livelihoods and this is just unacceptable.
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    FeedbackCommunityMemberAuthor
    Inspiring
    January 24, 2023
    Dragging the affected audio to a new track brought mine back.
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    FeedbackCommunityMemberAuthor
    Inspiring
    January 24, 2023
    Same issue,
    I cannot solo audio tracks in a multi-cam sequence. Only Track 1 is audible even though none of the other tracks are muted and I do see levels and wave-forms for all of them. The only solution seems to be to work on one track or purchase audition which I am not at all inclined to do when having my hand forced by what is obviously a bug.
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    FeedbackCommunityMemberAuthor
    Inspiring
    January 24, 2023
    I had a similar problem. Tracks A2 - A8 were muted without the mute button being highlighted. Only A1 was working normally. No idea what I had done to ***** it up. But I clicked and unclicked the Solo button for all of the non-working tracks one time and it fixed the issue.
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    FeedbackCommunityMemberAuthor
    Inspiring
    January 24, 2023
    Deb - it’s pretty easy. You can export / link all audio at one time and all tracks automatically open in audition. Then you can save as multiple tracks and import back into premiere.
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    FeedbackCommunityMemberAuthor
    Inspiring
    January 24, 2023
    I was so excited because there was a NEW UPDATE. So I stopped and went and installed it and STILL NO FIX!! This is crazy.

    Thanks Chris Can I export all audio at 1 time or do I have to export each little clip. Some are very small. This was a huge wedding with lots of great audio? I have not worked with Adobe Audition before.
    Show more replies
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