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FeedbackCommunityMember
Inspiring
January 24, 2023
Answered

random audio layers are muted (without mute button activated) since last 04/2018 update!

  • January 24, 2023
  • 73 replies
  • 3247 views
I updated Adobe Premiere Pro CC yesterday (April 2018) and started a new project with 3 audio layers. The first and third layers play back the audio normally. The second layer is muted with mute button being disabled. When you click on Solo button it works but then you have to click on all Solo buttons of course. How can I solve this?
    Correct answer FeedbackCommunityMember
    I MAY HAVE THE SOLUTION:

    I'm going to start by saying - I've never actually found a solution to anything before - however - I have a ten track clip - and am using a recording made on a 10 track field recorder that out put a poly wav for me. When I came to solo tracks there was nothing on several of them and some on others - couldn't fathom it. Checked this thread and despair filled me - as tech problems so often do. AND THEN. I noticed in the mixer, beneath the pan tool a button just to the right with a logo that's a square connected to three little squares 'SET TRACK OUTPUT CHANNEL ASSIGNMENTS' it says if I hover over it (which I have had to do several times with a name as long as that). I clicked that and then checked all the boxes 1-2 , 3-4, 5-6 and 7-8 and then all my mic's cam on - I can solo them and whatever - they are there.

    Hope this is the answer everyone.

    73 replies

    Show previous replies
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    FeedbackCommunityMemberAuthor
    Inspiring
    January 24, 2023
    Having the same issue.... The post house I work at has about 20 machines. This problem is persistent on all. In addition to audio not playing unless you solo/un-solo a track, sometimes the audio is garbled, distorted, and echoes.
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    FeedbackCommunityMemberAuthor
    Inspiring
    January 24, 2023
    Adobe, can you at least respond to this nonsens? Can't just wait for the next update; this has to be fixed right now!
    W
    Workstation-Amsterdam
    Participant
    January 24, 2023
    Same here, super irritating
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    FeedbackCommunityMemberAuthor
    Inspiring
    January 24, 2023
    I have updated to adobe's "fix" for these audio issues and am running 12.1.2 but they are not going away. Major audio glitches all over. Tracks not playing sound out of nowhere, one track plays and another doesn't, muting and soloing does't fix, loud buzzing all of a sudden that goes away and comes back randomly, VERY slow playback. Then it all comes back, then goes away again. These audio issues are also present on the export as well... and then are not. All seemingly at random. I have the fastest iMac Pro on the market this is a software issue and one that is so bad it has stopped ALL workflow on my projects. If this is not fixed quickly all of my business goes back to Avid, which sucks, b/c I liked Premiere for years but I literally can't edit on this anymore. It's non-functional.
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    FeedbackCommunityMemberAuthor
    Inspiring
    January 24, 2023
    I am in the middle of a Multicam editing deadline and lost audio on all tracks except 1 and 2, it just won't play. I've tried everything. I am screwed. The project is losing time and money. Switching to Avid and not looking back. This has become the most unprofessional software and the fact that it's not fixed yet is ridiculous. I have used adobe professionally on all my projects (major film and TV) since 2013. Not any longer. I probably employ 20 editors a year across multiple machines. sorry adobe. BYE BYE.
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    FeedbackCommunityMemberAuthor
    Inspiring
    January 24, 2023
    Adobe this is unacceptable. I have multiple machines with the issue. I can't do any editing. I haven't found anyway of fixing this. No soloing, or muting, nothing. I am dead in the water on all of my work. Thanks.
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    FeedbackCommunityMemberAuthor
    Inspiring
    January 24, 2023
    FRUSTRATED!!! Can't get audio to work in Photoshop (we don't use Premiere, but see that everyone has the same issues there). Yes, please add me to the list of complaints.
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    FeedbackCommunityMemberAuthor
    Inspiring
    January 24, 2023
    I have this bug as well. It's pretty insane that Premiere is that broken - you can't trust your project files when you open them. Typically unsoloing and soloing again fixes the issue but holy ****. This was devastating recently - some tracks just didn't export and I didn't catch it.
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    FeedbackCommunityMemberAuthor
    Inspiring
    January 24, 2023
    Same. Please fix ASAP!
    F
    FeedbackCommunityMemberAuthor
    Inspiring
    January 24, 2023
    Same problem. I open some of my projects I worked on 3 weeks ago (before my updatee) and all of them have random tracks that are muted with no indication whatsoever.

    My mute/solo buttons also randomly disappear sometimes.
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